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Social media and sustainability converge to create consumers who are more knowledgeable than ever.


Michelle Dunn: Credit and Collections
Take Advantage of Electronic Communications
Texts and e-mails could be more effective and less invasive for your collections.


Robert Tuchman: Fearless Entrepreneurs
The Irony of the Safe Bet
Michael Kahan became a successful entrepreneur after walking away from a 10-year career on Wall Street.


Scott Gerber: Young Entrepreneur
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Elliot Bisnow created a networking event to bring together young captains of industry.

Thought Leaders
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What is the outlook for the commercial cleaning industry in 2010?
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