"1. Our franchise experience. We have over 30 years of franchising experience with all of our brands; 2. Our people. We have the most talented, hard-working people that are focused on one thing—the success of the franchise; 3. Our franchises. Because of the way we run this company we have attracted the high quality entrepreneurs who are motivated to reach incredible goals both financial and personal; 4. Our industry. The embroidery, screen printing and promotional product industries have all grown and we've been a big part of it. "
"We do not impose our goals on our franchisees' goals. We help our franchisees reach their goals. That's really our definition of success- when we help an owner reach his or her goals."
""It doesn't matter whether you are good at it or whether you like it, you just have to do it everyday." This can apply to anything; marketing, customer service, anything. "
"When we proved our model worked with the flagship store. Once we proved it worked then we could franchise. That has led us to 450 stores in 12 countries in less then seven years."