How do I creatively advertise my mystery shopping service to businesses?

I run a mystery shopping business. Companies hire us to send "undercover" customers into their business to report back the level of customer service received. We are looking for creative ways to advertise our services to companies. Businesses that benefit from our services are restaurants, hospitality and retailers. We have already tried newspaper and magazine ads with minimal success. Any attention-grabbing' suggestions?

Kim T. Gordon answered August 19, 2008|

Comment

The creative key is to find the chief benefit your clients gain by hiring you and contrast that with what other companies without your services are losing.

For example, if you help retailers increase their sales per square foot, illustrate that benefit with headlines and visuals that underscore it. As for the media choices you've made, it may be that the publications didn't pinpoint the target audience finely enough.

Focus on your best prospects and target them with the media they look to for information on increasing their sales and profitability. Avoid general consumer or business media. You might want to go after your target audiences vertically by using industry-specific media.

And consider using direct mail and online paid search campaigns in partnership with print advertising.

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Kim T. Gordon

Kim Gordon is the owner of National Marketing Federation and is a multifaceted marketing expert, speaker, author and media spokesperson. Her latest book is Maximum Marketing, Minimum Dollars.