Will China's "score management" system work in a western country?
Some China business managers apply score marks to different levels of managers and staff as a rewards and punishment scheme for better performance and intiatives. Score marks serve almost like credit card points leading to holidays and potential promotions. Those who earn the lowest scores are pressured to leave. Will this work in western countries? I had no success with Autralian business coaches so far because of a niche market and remote management.
It sounds as if this system is fairly straightforward and adopted from western business. The best example of this was General Electric under Jack Welch, who adopted a system where the bottom percentage of performers in the company each year were asked to leave.
Basically, you can't manage what you cant measure. And employees need feedback on their performance in order to perform at high levels. There is nothing wrong with holding employees accountable to a performance system, which can be made even more productive by having performance goals they can work toward, with some kind of bonus system in place to reward achievement.
Brad Sugars is the founder and chairman of ActionCOACH. As an entrepreneur, author and business coach, he has owned and operated more than two dozen companies including his main company, ActionCOACH, which has more than 1,000 offices in 34 countries.