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I've been thinking about adding a Bubble Guru (www.bubbleguru.com) to my business site to speak directly with my visitors. Do you think this is a good idea?

Wendy Piersall answered August 8, 2007
URL: http://www.entrepreneur.com/answer/220932
When helping clients to determine if they need a new piece of technology, we always look at the following:

1) Why they think they need it and if the answer to that question is truly a need or a want.
2) Will it be easy for them/potential clients to use?
3) What is the total cost of ownership? In other words, will they have to hire someone to manage that new technology and, if so, how much work that really is.
4) Will this provide any measurable differentiation from other companies in the same industry?
5) Could another, more simple solution work just as well if not better?

Good luck!
Wendy Piersall is known for her expertise as an online publisher and social media marketing authority. She has worked with brands such as Epson and Kmart to develop and implement strategic web 2.0 marketing campaigns to target women online as consumers and as business owners. She is also the founder of the Sparkplugging blog network and speaks frequently on the subjects of social media, entrepreneurship and the online publishing business.