Conflict is my area of expertise and I know that underneath almost every human conflict someone feels dismissed, discounted, disenfranchised or disrespected. What you do and what you say will be quickly forgotten. What others will remember is how your actions and your words made them feel. If there is a way for you to avoid paying your employees without instilling dismissed, discounted, disenfranchised or disrespected feelings, that would be great. I just don't know if that is possible.
In a perfect world, each employee would simply be grateful for having both a job and a day off. But, the world is not perfect. Your employees are likely living pay-check-to-pay-check, budgeting themselves for 40-hour paychecks. And, the holiday season is probably their most challenging and expensive time of year.
Before you decide what to do, please ask yourself the following questions: How much will a potential conflict cost you? How much does it cost to buy employee loyalty? How much will a disgruntled employee cost you in customer service? Are you prepared for the repercussions of failing to pay for the holiday? How much time will staff members spend sitting around grumbling about the missed pay?
If you decide to pay the employees, please make sure to take advantage of this "PR" opportunity. Let the employees know that you value each of them and that even though the extra pay is a sacrifice for this young business you are committed to them and so you are going to go the extra mile to make their holidays better.
So, what will you do? Please let me know
Elinor Robin, "The Relationship Mediator," has more than 18 years of experience in mediation while working within the public and private sectors.