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How Can My Company Get the Exposure It Deserves?

In 2010 I founded a company that develops front-of-house software, quality assurance reviews and mobile apps for the hospitality industry. We are privately funded with several national accounts, and our apps are available in the Apple and Droid stores. But press covering this space never mentions us. Competitors such as OpenTable have much more visibility. How can my company get the exposure it deserves?
Ryan Himmel answered August 30, 2012
URL: http://www.entrepreneur.com/answer/224324

Getting the press and attention your company deserves comes down to building relationships with writers and presenting your product or service in a way that serves a purpose other than self-promotion. Below, I've detailed three main methods for generating traction without breaking the bank.

1. Speak at industry events both online and offline.
Most businesses can enhance their online and offline reputations through thought-leadership work. What does that mean? In essence, it’s speaking at a conference, conducting a webinar or even publishing written work. Whether you know it or not, you’re likely an expert in your profession even if you’re not a doctor, lawyer or accountant, and you can certainly differentiate yourself from the crowd by joining and leading the conversation. The return on investment for thought leadership may not be measurable at first, but over time it will be, if done effectively. In addition, you can leverage your thought leadership work during conversations with key members of the press.

Related: Big-Brand Results With Small-Business Budgets

2. Engage in competitor analysis.
You mentioned that one of your competitors, OpenTable, seems to always get press. Who is writing those articles, and do you have an existing relationship with those writers? If not, start to build a relationship with those writers and only email them with an introduction when you have something interesting to say. Writers can't stand pitches that are completely self-promotional.

3. Invest in free public relations.
Many companies are familiar with compensating a PR firm thousands of dollars a month and not necessarily being able to measure the return, which is frustrating and expensive. I imagine this may be your problem. Have you subscribed to one of the email distribution lists that connect writers and publishers to experts and companies for sources to use in their articles? The best in class of these new free distribution lists is Help a Reporter Out (HARO), launched by the PR guru Peter Shankman. It’s very easy to use and it works; I know from experience. A successful pitch will take some trial and error, but it's certainly cheaper than hiring a PR firm.

If you try any of these strategies in 2012, let me know how it goes.

Related: How to Get the Press to Write About Your Company (Video)

Ryan Himmel, CPA and registered securities analyst, is the founder and CEO of BIDaWIZ.com, a professional network for small businesses and entrepreneurs to obtain trusted advice and services from a team of CPAs, Enrolled Agents, Financial Planners & Tax Attorneys.  His team provides answers to the many finance and tax questions that small businesses encounter every day. Ryan has been quoted in The Wall Street Journal, Forbes, Fox Business and Crain's New York, among other publications. Ryan also regularly contributes to the community with his finance and tax blog.