Keep 'Em Coming Back For More

For Your Information

Want to know more about how to keep your customers coming back? Try these helpful resources:


  • Turning Lost Customers Into Gold, by Joan Cannie (AMACOM, $19.95, 800-262-9699). Shows how to know you're losing customers and how to regain their loyalty.


  • 50 Powerful Ideas You Can Use to Keep Your Customers, by Paul R. Timm (Career Press, $7.99, 800-227-3371). Suggests creating customer user groups and in-store demonstrations to offer value to your customers.


  • How to Keep Customers Coming Back ($59), a 13-minute videotape produced by Communication Briefings, a business communications firm in Alexandria, Virginia. To order, call (800) 888-2086.

Contact Sources

Boulevard Coffee Roasting Co., 5901 Fair Oaks Blvd., Carmichael, CA 95608, (916) 972-8967.

Brooklyn Coin Laundry, 140 Wramplers Lake Rd., Brooklyn, MI 49230, (517) 592-3088.

Sierra Nordic, P.O. Box 905, 21455 Donner Pass Rd., Soda Springs, CA 95728, (800) 426-4566.

Teresa Ascone, P.O. Box 241453, Anchorage, AK 99524-1453, (800) 278-7386.

The Lark, 6430 Farmington Rd., West Bloomfield, MI 48322.

« Previous 1 2 3 4 Page 5

Like this article? Get this issue right now on iPad, Nook or Kindle Fire.

This article was originally published in the January 1997 print edition of Entrepreneur with the headline: Keep 'Em Coming Back For More.

Loading the player ...

What Our Experts Want You to Stop Doing on Social Media

Ads by Google

Share Your Thoughts

Connect with Entrepreneur

Most Shared Stories