Growing Pains

Adding Employees

Lina Marks, a management consultant and former adjunct instructor of marketing at New York City's Hunter College and Pace University, advises entrepreneurs to map out their businesses using the following guidelines to ensure cost and time efficiency when adding additional employees.

1) Identify all tasks necessary to operate the business.

2) Assign the primary responsibility of each task to one person.

3) Make sure that no two people are assigned the same tasks. Says Marks, "You think she's doing it, she thinks you're doing it, when in reality, no one is doing it."

4) Realizing that, due to unforeseen circumstances, you or your employees could be indisposed or unavailable tomorrow, make sure that at least one other person knows how to do each task, enabling the business to operate on a short-term basis until a new person is hired.

5) Follow your strengths. Make sure that you assign yourself the tasks that you do best, and be sure each task is assigned to the person most qualified to perform that task.

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This article was originally published in the May 1997 print edition of Entrepreneur with the headline: Growing Pains.

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