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Double Vision

What to do when franchisees and franchisors don't see eye to eye.

Last month, Edward Kushell, president of The Franchise Consulting Group in Los Angeles and a former franchisor, offered solutions to disputes that often plague franchisor-franchisee relationships. Here, Kushell offers more insights.

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This article was originally published in the May 1997 print edition of Entrepreneur with the headline: Double Vision.

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