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Voice Mail

Remain accessible to your customers by automating your front desk.

Remain accessible to your customers by automating your front desk.

When customers contact you by phone, a busy signal is one sound you don't want them to hear. Besides turning away potential business, a busy signal announces that your business operates with a single phone line and little or no staff.

That's not exactly the image you want to create. As a business owner, you want your customers to keep coming back. Obviously, a busy signal won't help. Since you can't guarantee you'll always have an open phone line, you need some way to handle the calls you and your staff can't field personally. Voice mail may be just what your business needs.

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This article was originally published in the July 1997 print edition of Entrepreneur with the headline: Voice Mail.

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