The Complete Guide to Getting and Keeping Your Visa/MasterCard Status, by Pearl Sax and Larry Schwartz (The National Association of Credit Card Merchants, $199.95, 561-737-8700), is a manual that covers everything from the merchant-status application process to handling chargebacks.
Visa U.S.A. conducts a merchant training seminar on fraud prevention techniques. Called "Doing It Right at the Point of Sale," the seminar is offered in 12 major cities across the country. For information, contact the bank that provides your Visa merchant status.
American Bankers Association, 1120Connecticut Ave. N.W., Washington, DC 20036, (800) 338-0626
Checks By Phone, 301 E. Yamato Rd., #2160, Boca Raton, FL 33487, (561) 998-9020
Crystal Collection, 6016 Vista Linda Ln., Boca Raton, FL 33433, (561) 392-4446
National Association of Credit Card Merchants, 301 E. Yamato Rd., #2160, Boca Raton, FL 33487, (561) 998-9020
Reyne Hogan Antiques, (513) 559-1405, firstname.lastname@example.org