Road Hazards

Road Notes

By Catharine Brockman Kuchar

  • Want to use your frequent flier miles for a good cause? Delta Air Lines travelers can opt to give their SkyMiles to a charity. There's a 5,000-mile minimum donation, and three organizations are participating so far: Make-A-Wish Foundation, The United Way of America and CARE (Cooperative for Assistance and Relief Everywhere).
  • United Airlines is now serving Starbucks coffee on all its domestic and international flights. And more flavorful food is now on the menu, since United hired Sheila Lukins of The Silver Palate Cookbook fame to revamp 17 coach meals.
  • If you're an American Express card holder, be sure to read the fine print for some important changes. For example, the car rental loss and damage protection plan is no longer available for car rentals in Ireland, Israel and Italy and Jamaica.
  • According to management consulting firm Runzheimer International, in 1984, 38 percent of U.S. companies retained the frequent flier miles of their employees as the property of the company. By 1996, that number had dropped to 10 percent.
  • Delta Air Lines has joined with publishing and public relations agency Young & Associates, based in Salt Lake City, to create the Destination Guide, a city-specific publication highlighting entertainment, dining, local culture and other information useful to business travelers. The publication will soon be available to Delta passengers in departure cities prior to traveling to Delta's top 24 destinations.

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This article was originally published in the November 1997 print edition of Entrepreneur with the headline: Road Hazards.

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