Keep 'Em Coming

Help!

When software refuses to work and the manufacturer's support lines are jammed (or closed, as is usually the case at night and on weekends), head to http://supporthelp.com . Type in a product or manufacturer's name, and, within a minute, you're presented with hyperlinked pointers to the company's Web site, bug fixes and technical info. And there's no cost to users.

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This article was originally published in the November 1997 print edition of Entrepreneur with the headline: Keep 'Em Coming.

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