How do you install color ink cartridges in your printer? What does it mean when the light won't illuminate on your disk drive? You're not alone if you've encountered problems with your PC. But when you don't have time to spend hours leafing through an owner's manual or waiting on terminal hold for tech support, call the PC Crisis Line.
Created in 1995 by frustrated PC user Robert White and his brother, William, this independent technical support hotline gives callers more than answers: If none of PC Crisis Line's three technicians can help you, not only are you not charged, but they'll refer you to someone who can help. PC Crisis Line never puts callers on hold; if no one is available, they'll call you back within 30 minutes--or give you two free minutes of tech support.
PC Crisis Line is geared toward anyone who's a PC user and needs help. Calls cost $3 a minute, with a 2-minute minimum. After 10 minutes, the charge drops to $1 per minute (average calls last less than five minutes). Support is available 24 hours a day. Call PC Crisis Line at (800) 828-4358.