Carrying On

Where's My Bag?

Mishandled-baggage reports filed by domestic passengers in 1997.

Airline: United
Reports per 1,000: 6.70

Airline: Northwest
Reports per 1,000: 6.05

Airline: TWA
Reports per 1,000: 5.44

Airline: American
Reports per 1,000: 4.87

Airline: Delta
Reports per 1,000: 4.54

source: U.S. Department of Transportation

Contact Sourecs

The Airfare Report, (612) 569-9950, trippler@msn.com

Runzheimer International, (800) 558-1702, http://www.runzheimer.com

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Christopher Elliott is an Orlando, Fla., writer and independent producer who specializes in technology, travel and mobile computing. His work has appeared in numerous newspapers, magazines and online. You can find out more about him on his website or sign up for his free weekly newsletter.

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This article was originally published in the June 1998 print edition of Entrepreneur with the headline: Carrying On.

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