Who's Counting?

Next Step

The Harvard Business School Press Web site (http://www.hbsp.harvard.edu) includes numerous case studies and other learning tools about scorecards.

The International Quality & Productivity Center in Berkeley, California, puts on seminars relating to scorecarding. Visit http://www.iqpc.com for more information.

Contact Sources

Capital Insights, (864) 242-6832, Jwarner@capitalinsights.com

Certifiedemail.com, http://www.certifiedemail.com

Walker Information, (800) 231-4904, info@walkernet.com

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This article was originally published in the July 1998 print edition of Entrepreneur with the headline: Who's Counting?.

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