Read Empowering Employees Through Delegation by Robert B. Nelson (Irwin Professional Publishing). It provides a concise look at the nuts and bolts of effective delegation and how it produces stronger employees and businesses that thrive.
The Ayers Group Inc., 370 Lexington Ave., New York, NY 10017, (212) 889-7788
Cooper & Lybrand's Entrepreneurial Advisory Services Group, (313) 446-7452, email@example.com
Levenger, (800) 544-0880, http://www.levenger.com