Absent for those etiquette classes in school? Then check out these books for business owners--and mind your manners!
- New Complete Guide to Executive Manners by Letitia Baldrige (Maxwell MacMillan International)
- Complete Business Etiquette Handbook by Barbara Pachter (Prentice Hall)
- Do It Right: The New Business Etiquette for the Changing Workplace by Valerie Sokolosky (Trade Life Books)
- Essential Business Etiquette: Bottom Line Behavior for Everyday Effectiveness by Lou Kennedy (Palmetto Publishing Co.)