Tough Customers

Mad About You

Your customer has every right to be angry with you and your business when any of these problems arise:

  • Poor service
  • Bad attitudes by your salespeople
  • Waiting a long time (on the phone or in person) to get help
  • Broken promises
  • Late shipments
  • Delivering the wrong merchandise
  • Not giving complete answers to questions
  • Not taking customer complaints seriously

Make sure your business has strategies to eliminate or prevent any of these situations.

Loading the player ...

Tim Ferriss on Mastering Any Skill

Ads by Google

Share Your Thoughts

Most Shared Stories

1
Want Media Attention? Target Trades First
2
Don't Just Start a Business, Solve A Problem
3
6 Things Mark Cuban Says You Need to Be Great in Business
4
The 80/20 Rule and How to Supercharge Your Sales and Marketing
5
Is It That Important to Be Nice?