The first "Why not?" came in 1981, when Horton was 27 and working in Brown University's human relations department. Although she wasn't hired (or trained) to interpret, she often helped Spanish-speaking job applicants fill out applications.
The second "Why not?" came after the birth of her daughter in 1984, when Horton wanted more flexible hours. She worked as an independent consultant until 1991, when she joined a Providence, Rhode Island, company that helps immigrants acclimate to the United States. After two-and-a-half years of interpreting, bookkeeping and the like, Horton grew tired of the steadily increasing hours without the paycheck to match. "I was burnt out," Horton recalls. Yet burnout led to an epiphany: "I can do this all by myself. Why don't I try?"