Get On The Bus

Going Digital

Not just for photocopies anymore.

Milwaukee-based Emjay Corp. is a small business with large printing needs. A retirement plan administration firm, Emjay relies on a local Kinko's printing facility to produce the forms and brochures it sends to clients. In the past, a form would be prepared, printed and delivered to the reception area for pickup by a Kinko's courier.

Then came the digital revolution. A year and a half ago, Emjay began using Kinkonet, an online service that allows businesses to transmit document files and printing instructions to Kinko's outlets that are equipped with the service. Kinkonet helped Emjay cut turnaround time by eliminating the need for documents to be hand-delivered to the print shop and reduced shipping costs by printing the documents in the city where the customer was located. It also allows Emjay to check the status of a print job online instead of by phone calls to clerks.

A destination charge is added to the cost of each Kinkonet print job, but copies of the proprietary software (available for both Mac and Windows operating systems) are free. For more information, visit

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This article was originally published in the October 1998 print edition of Entrepreneur with the headline: Get On The Bus.

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