Is e-mail replacing the good old telephone?
How frequently do you check your e-mail? If you're ignoring it, you may be losing business. A recent survey conducted for Ernst & Young LLP discovered that e-mail is the communication tool most used by executives, cited by 36 percent of respondents. The telephone only managed a second-place finish, with 26 percent saying it's their communication tool of choice.
Ernst & Young LLP,http://www.ey.com