Matter Of Fax

Can We Talk?

Communicate! Pro dubs itself "the ultimate communication solution." This program is designed for people who want all their communication needs serviced by a single source. Communicate! Pro's interface is a large graphic that looks like a telephone/answering machine; you access functions with the click of a button.

Although the other programs offer capabilities other than faxing, Communicate! Pro is the only one that has taken the spotlight off faxing and moved the focus to other communication functions, including substantial support of e-mail and Internet browsing. For the purpose of this column, we focused on the fax capabilities.

From Communicate! Pro's interface, I clicked on the "send quick fax" button and was faced with an extremely detailed screen that let me input a phone number and add it to my phone book; it then showed me the cover page in full-screen mode (something I didn't ask to see). Hitting the "send" button gave me a message indicating the success of my activities, but my modem failed to dial out. In trying to ascertain the problem, I checked out the fax log and couldn't even locate a record of the fax.

I found Communicate! Pro too feature-intensive, so much so that I couldn't dig beneath its layers to easily perform the functions I required. I wouldn't turn to Communicate! Pro if faxing was my main concern.

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This article was originally published in the October 1998 print edition of Entrepreneur with the headline: Matter Of Fax.

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