Gimme A Break

Road Notes

  • CalendarDirect, a new feature from Biztravel.com that allows frequent travelers to download their travel itineraries onto their electronic calendars or personal information managers, is available at no cost to members who purchase a ticket from the company's site (http://www.biztravel.com).
  • The Royal Sonesta Hotel Boston has installed what's believed to be the first speech-driven automated telephone attendant in the hospitality industry. Called Pure ReQuest, it allows callers to be transferred to any guest, staff member or hotel department simply by saying the name. It's expected to significantly cut the amount of time callers spend on hold.
  • Starting December 5, Midwest Express Airlines is adding nonstop weekend service between Omaha, Nebraska, and Orlando, Florida. The new service is an addition to the carrier's daily connecting service to and from Orlando via Milwaukee.

Contact Sources

The Broadmoor Hotel, 1 Lake Ave., Colorado Springs, CO 80906, (719) 577-5777

Investor.Com, 224 Mimosa Dr., Cherry Hill, NJ 08003-1344, (609) 424-5372

Midwest Express, http://www.midwestexpress.com

Royal Sonesta Hotel Boston, (617) 806-4082, publicrelations@sonesta-boston.com

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Christopher Elliott is an Orlando, Fla., writer and independent producer who specializes in technology, travel and mobile computing. His work has appeared in numerous newspapers, magazines and online. You can find out more about him on his website or sign up for his free weekly newsletter.

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This article was originally published in the December 1998 print edition of Entrepreneur with the headline: Gimme A Break.

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