No Plug. . .And Play

Off The Map

Customer Focus software takes the guesswork out of customer satisfaction by bringing the customer on board. Designed as a one-on-one interview process you can run through with your customers, the program helps you determine, analyze and prioritize their needs and create solutions to meet their goals. Each session takes around 30 minutes and generates a visual past and future progress map. System requirements are a floppy drive and Windows 95.

  • Customer Focus
  • Sales Focus
  • (800) 795-1513
  • Street price: $150

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This article was originally published in the August 1999 print edition of Entrepreneur with the headline: No Plug. . .And Play.

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