Every business could use a computer geek on its payroll. Unfortunately, not every company can afford one. For answers to some of the more common computer dilemmas, we consulted Robert Stephens, owner (and chief inspector) of The Geek Squad, a Minneapolis computer consulting firm, and co-author of The Geek Squad Guide To Solving Any Computer Glitch (Fireside Press). Stephens and his 30 "special agents" regularly advise entrepreneurs on a variety of computer-related issues, from installing hardware and software to trouble-shooting and playing computer games. Here, Stephens shares some of his best tricks for solving--and preventing--troublesome computer glitches.
Heather Page is a former technology editor for Entrepreneur.