📺 Stream EntrepreneurTV for Free 📺

Waitress Buys Dinner for Customers Whose Daughter Died In an age of aggressive customer-versus-waiter interactions, this waitress's kindness stands out.

By Kate Taylor

entrepreneur daily

Opinions expressed by Entrepreneur contributors are their own.

Leeroy | StockSnap

Sometimes, the service industry can spark your faith in humanity.

Last week, when Debbie Davis Riddle and her husband, Shaun, were eating at the West Side Café, in Fort Worth, Texas, a waitress who recognized the couple as regulars asked them about their infant daughter. Riddle told the waitress, Kayla Lane, that their daughter, Glory, died in May.

At the end of the meal, instead of bringing the Riddles their check, Lane brought a note saying their ticket had been paid for and that The West Side was sorry for their loss.

We eat at West Side Cafe on Camp Bowie in Fort Worth quite a lot and last month sometime we took our new baby, Glory in....

Posted by Debbie Davis Riddle on Thursday, June 4, 2015

"We hear so much negativity on the news and so that is why I felt led to share this story in hopes that Kayla and this restaurant will get some good recognition," Riddle wrote about the incident on Facebook.

Her wish seems to be coming true: the photo of the note has since gained more than 15,000 likes and 9,600 shares.

Related: 8 Ways to Offer Stellar Customer Service That Don't Cost a Penny

Kate Taylor

Reporter

Kate Taylor is a reporter at Business Insider. She was previously a reporter at Entrepreneur. Get in touch with tips and feedback on Twitter at @Kate_H_Taylor. 

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Business News

These 'Expressive Avatar' Deepfakes From a Billion-Dollar AI Startup Look Scary Real — Here's Who's Already Using the Technology

Is that a real person or an AI clone? New technology makes it nearly impossible to tell.

Marketing

How AI Is Transforming Keyword Research (and Why You Can't Afford to Ignore It)

Learn how AI tools can streamline keyword research, improve content targeting accuracy and boost SERP rankings. Whether you're a beginner or a seasoned professional, this guide is a must-read for success in the digital space.

Business News

Southwest Airlines CEO Says the Company May Start Assigning Seats

The airline reported its Q1 2024 earnings on Thursday.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.