Who Knows?

Next Step

WEB SITES:

BOOKS:

  • Corporate Memory: Strategies for Knowledge Management (International Thomson Publishers) by Annie Brooking
  • Value-based Knowledge Management: Creating the 21st Century Company: Knowledge-Intensive, People Rich (Addison Wesley Longman Inc.) by Rene Tissen, Daniel Andriessen, and Frank Lekanne Deprez

ARTICLE:

  • Morten T. Hansen, Nitin Nohria, and Thomas Tierney's "What's Your Strategy for Managing Knowledge?" in Harvard Business Review, March-April 1999

Contact Sources

Insights for Business, fax: (541) 855-2324, insights@internetcds.com

Isyndicate, (415) 896-1900, http://www.isyndicate.com

Organization Blueprint Inc., (516) 328-8129, http://www.orgblueprint.com

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Chris Penttila is a Washington, DC-based freelance journalist who covers workplace issues on her blog, Workplacediva.blogspot.com.

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This article was originally published in the April 2000 print edition of Entrepreneur with the headline: Who Knows?.

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