Postal-industry franchisees come from all walks of life. Amos points out that 60 percent of MBE's franchisees have college educations and 20 percent have postgraduate degrees. Postal franchises are also popular among former corporate executives. "They're people who've worked hard, often for themselves but on behalf of someone else," says Amos. "They have a dream, crave recognition and many times want to create a family legacy."
In 1998, John and Leanne Gallagher, 34 and 35, respectively, left the corporate world to pursue their dream as Spokane, Washington, franchisees for PostNet. "We're creating an atmosphere in which our kids can see what it's like to work hard and have relationships with other people through a family business," says John. "That's why we left corporate America."
But moving from a corporate environment to owning your own business isn't always an easy adjustment. "Coming from the corporate world, you think you know a lot. Then you realize you have no idea how to file taxes and manage the paperwork of an entire business," says Leanne. "[The franchisor] has provided a lot of support for the different hats, whether it's marketing, advertising, employee development, store operations or finances."
The Gallaghers got the idea to buy a PostNet franchise as customers of a local franchisee. "I'd show up with packages that had to be gift-wrapped and delivered to my nephew's house the next day, and [this franchisee] would just swoop it all away and take care of it," says Leanne. "I looked at him and thought, 'I want to do what he does.' [I liked] the service he provided and the clientele he worked with."
The Gallaghers have been pleased with the business, and would like to open another within the next year.