Once franchisees have tasted success, they're often inspired to expand. Especially in a mature franchise segment like the postal industry, the trend of multiunit franchisees is quickly catching on. "Many franchisees want to have two, three or four centers and sometimes many more than that," reports Amos.Franchise-hungry entrepreneurs: If one isn't enough for you, read "Chain Reaction" to see how to open store after store.
To assist multiunit franchisees, MBE offers a two-week training program that covers the ins and outs of owning more than one store. Bob Jones, a recent graduate of the program, open-ed his first Mail Boxes Etc. in San Diego in 1995, with his son, Burke. Jones, 67, has since opened two more MBE locations in the San Diego area, with plans for another two in the coming year.
Jones claims his ability to be behind the scenes rather than behind the counter helps all his stores run more smoothly. "We think we can run a better, more personal business," he says, "by developing policy and being around [all] the stores."