No Place Like Home

Computer Training Specialist, Traci Moxson

Traci Moxson

Are you the one always offering to set up your friends' Internet connections? Do acquaintances know to call you when their computers crash? Traci Moxson was always the go-to gal when it came to computers-and now she's cashing in on her knowledge.

Moxson, 30, founded theResult Consulting Inc. out of her Atlanta home in the summer of 1999, following a leave of absence from her job in which she'd done some traveling in Europe. During her trek, she offered computer training, troubleshooting and desktop support in exchange for room and board. Says Moxson, "I realized there wasn't anybody-at least not in Atlanta-who did stuff like that. There was a market for it, so I started the business."

Now Moxson goes to people's homes and businesses to share her technical expertise with her grateful clients. And helping clients isn't the challenge-it's finding them. Moxson's Web site (www.theresult.net) and a listing on RentAGeek.com (a referral site for computer professionals) help to court clients, as does positive word-of-mouth. Though she has some exceedingly busy weeks and others when the phone doesn't ring, Moxson's business has grown 50 percent in six months. "Anytime I get a new client, the thank-yous [are rewarding]," says Moxson. "And knowing it is 100 percent me-[I take] the blame and the credit. It's so much more rewarding knowing it's all my own creation."

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This article was originally published in the September 2000 print edition of Entrepreneur with the headline: No Place Like Home.

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