More Than A Fling

Next Step

Try Agillion's ECRM solution for 60 days free by visiting www.agillion.com.

The Customer Marketing Method by Jay Curry with Adam Curry (Free Press) shows how to implement CRM from top to bottom, in general and in detail. Download spreadsheets from the book at Jay's Web site, www.customermarketing.com.

Visit www.customerfx.com and sign up for a free e-mail newsletter, e-FXtra! CRM Newsletter, covering news, views and trends in the field.

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This article was originally published in the September 2000 print edition of Entrepreneur with the headline: More Than A Fling.

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