This ad will close in

Web Site

Low cost real-time chat functionality

The evidence mounts: Web sites that offer real-time customers service-meaning a mouse click lets shoppers chat with helpful employees-do better in terms of both customer satisfaction ratings and sales. The problem for entrepreneurs: Implementation has been expensive and technically cumbersome. Enter Live Person, which promises low-cost, real time chat functionality directly geared toward business. Check it out before the holiday buying rush show up at your e-commerce site.

Like this article? Get this issue right now on iPad, Nook or Kindle Fire.

This article was originally published in the November 2000 print edition of Entrepreneur with the headline: Web Site.

Loading the player ...

This Is the Most Important Habit for Business Success

Ads by Google

0 Comments. Post Yours.