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Helping Employees Improve

Never underestimate the power of feedback.

It should be simple, honest and unfailingly constructive. Try to make sure that every piece of feedback you provide contains the following elements. It should:

  • Highlight something good the employee has accomplished.
  • Point out something that needs improvement.
  • Contain specific suggestions about how the employee can improve.

Don't neglect to say something positive. Even making a note of the amount of effort the employee has expended can make the employee more receptive to feedback. If you can't think of a positive comment and specific suggestions for improvement, it's better to say nothing.

Excerpted from Grow Your Business

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