Soft-Temps Worldwide, a Jensen Beach, Florida-based franchise founded in 1999, was built on the premise that you don't need an in-house tech team to run a computer services business. Soft-Temps franchisees locate and send out independent contractors on demand to handle software installation, training and Web design for small-business clients. Founder Steven Gauntt realized a basic knowledge of computers was enough to communicate with clients and find the right contractor for the job.
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This article was originally published in the June 2003 print edition of Entrepreneur with the headline: What's New 06/03.
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