Hot Disks 1/04

The next best thing to Outlook, CRM gets bigger and better, and more
This story first appeared in the January 2004 issue of Entrepreneur. To receive the magazine, click here to subscribe.

E-Mail Alternative: Outlook isn't your only option among e-mail clients. Eudora 6.0's new SpamWatch feature sends spam to a junk mail folder. Version 6.0 also includes the new Content Concentrator, which shrinks long e-mail threads into manageable messages, as well as new format and style tools. The full-featured version costs $49.95 (all prices street).

Meeting Management: Make meetings more productive with FileMaker Meetings , an add-on for FileMaker 6 that uses information in the database to help you get organized. The $49 application includes a template that helps users build an agenda, generate minutes, and track action items and deadlines.

Relationship Advice: Keep up with customer relationships with Salesnet Express . This Web-based version of Salesnet's CRM application includes tools for managing accounts and contacts. Sales-net Express also features tools for generating reports and forecasts, and managing the sales process. For five users, it costs $19.95 per user per month; for 10 users, it's $14.95 per seat.

Online Office: Microsoft moves into Web conferencing with Office Live Meeting , an online collaboration and conferencing application. Included are tools for application viewing and sharing, attendance reporting and recording. Add-ons that let users start a Web conference from Outlook and MSN Messenger are available for download. Pricing starts at 35 cents per minute, with monthly rates available.


Liane Cassavoy, a former technology reporter at PCWorld.com, freelances from her home in Brookline, Massachusetts.

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