More than 40% of adults have had an idea for a new innovation
or product. SOURCE: Staples Inc.
74% of consumers prefer to contact companies about
customer-service issues by phone; only 26% prefer e-mail. SOURCE: Harris Interactive for
RightNow Technologies Inc.
60% of workers say health insurance is the most
important employee benefit; 60% of small-business owners say medical costs are
a major problem for their company. SOURCE: Small Business Digest;
Employee Benefit Research Institute
Worker pain costs employers an
estimated $61.2 BILLION annually. SOURCE: AdvancePCS Center for
Work and Health
The first time Ryan Grepper took his tricked-out cooler idea to Kickstarter, he failed to make his $125,000 goal. The second time, his cooler became the most funded project in Kickstarter history. Here’s what he learned.