More than 40% of adults have had an idea for a new innovation
or product. SOURCE: Staples Inc.
74% of consumers prefer to contact companies about
customer-service issues by phone; only 26% prefer e-mail. SOURCE: Harris Interactive for
RightNow Technologies Inc.
60% of workers say health insurance is the most
important employee benefit; 60% of small-business owners say medical costs are
a major problem for their company. SOURCE: Small Business Digest;
Employee Benefit Research Institute
Worker pain costs employers an
estimated $61.2 BILLION annually. SOURCE: AdvancePCS Center for
Work and Health
Busy doesn't always equal productive. These helpful articles, our most-viewed stories on the hot topic this year, illustrate the difference. Check them out to learn how to stay focused and get more done in the year ahead.
Reflecting back on his life, serial inventor Stephen Key recalls the importance of having confidence. Trust yourself to make good decisions, he advises. Have the courage to make changes when things don't feel right.