Where Are They Now?
An update on entrepreneurs featured in past issues.
URL:
http://www.entrepreneur.com/magazine/entrepreneur/1997/may/14144.html
An update on entrepreneurs featured in past issues.
Carey Dean
THEN:1993 Sales: $2 million
Talk about true love. Back in 1993, Carey Dean and his staff
were working 12- to 15-hour days to get their rookie business,
which organizes custom travel packages to classic U.S. sporting
events, off the ground. The team's efforts were paying off, but
Dean was running himself ragged establishing Duluth, Georgia-based
Esoteric Sports Tours as a player in the United States and, at the
same time, marketing the business' services to foreign
countries. In short, playing the game of business didn't leave
Dean much time to watch the sporting events he's so passionate
about.
NOW: 1996 Sales: $3.5 million
Hiring a full-time staff of five and firmly establishing
contacts as the business matured has given Dean more time to
himself--exactly what this entrepreneur wants. "I didn't
get into this business to see how much money I could make,"
explains the 36-year-old entrepreneur. "I fully intended to
live an easier life at some point in time, and that's still my
goal."
Dean attributes Esoteric's heavy-hitting sales to three
things: lots of repeat business, a strong economy, and just plain
getting his company's name out there. Dean has also scored on
the international front, with overseas contacts selling
Esoteric's tours to clients in Australia, England and South
Africa--proving that sports truly is the international
language.
What's his winning strategy? "We've matured in a
lot of ways," muses Dean. "Our markets have become more
defined, our relationships with contacts have matured, and
we've learned how to say no instead of taking every piece of
business that comes down the pike"--something only an
experienced, successful business owner has the luxury of doing.
Guess change is the name of this game.
Brett Kingstone
THEN: 1994 Sales: $2.4 million
Brett Kingstone doesn't take business lightly. In 1994, his
fiber-optic light and cable manufacturing company was doing $2.4
million in sales--but Kingstone still didn't consider it a
shining success. Why? He knew Orlando, Florida-based Super Vision
International could do much more.
Fiber-optic lighting offers so many advantages over neon (for
starters, it uses less than one-third the electricity, and it's
unbreakable), Kingstone felt confident it would continue to steal
market share from neon, eventually edging it out of the spotlight.
Even though his company's fiber-optic Coke bottle sign in New
York City's Times Square was the world's largest, the
entrepreneur was sure he could take his business to even greater
heights.
NOW: 1996 Sales: $6.8 million
In March 1996, Super Vision broke its own record. The company
designed the gargantuan AT&T sign, also in Times Square, which
is almost twice the size of the Coca-Cola sign. If you placed all
the fiber used in the AT&T sign end to end, it would reach more
than halfway from Times Square to Orlando. "We outdid
ourselves," Kingstone says proudly.
Meanwhile, the 37-year-old entrepreneur keeps setting his sights
higher. Although Super Vision's annual sales have more than
tripled in just over two years, "we don't consider that a
major jump in sales," Kingstone says. "Approximately $30
billion worth of neon is sold worldwide, so if we were to get 10
percent of the world market, that's $3 billion in
sales!"
Not that Kingstone will view Super Vision as inferior until
then. He simply has loftier goals for his company. "A lot of
people ask me, `When will you say you're a success?' "
he says. "On the sales side, it's when our sales become a
certain percentage of the overall neon market; on the earnings
side, it's when every employee in this company--including the
receptionist and the people on the production line can pay off
their mortgages and put their kids through college."
John Katzman
THEN: 1987 Sales: $15 million
Some people are born overachievers. Consider John Katzman: By
the age of 27, he had already started a business and begun
franchising it--to the tune of $15 million in annual sales. His
Scholastic Aptitude Test (SAT) preparation courses were helping
thousands of teenagers ace the dreaded test. And the Princeton
Review had begun to complement the classes with a line of SAT
preparation books. Could it get any better than this?
NOW: 1996 Sales: $70 million
As a matter of fact, yes. The SAT books were just the beginning
of what Katzman refers to as a "change in direction to a
cross-media education company." The Princeton Review has added
books and software to help kids make the transition from high
school to college and from college to graduate school. And, of
course, it's still offering its staple--the SAT prep courses,
now available year-round in 65 cities at 600 locations across the
country. Also in the works: courses aimed at helping students pass
licensing tests (for example, helping medical school students pass
boards) and classes for professionals looking to change
careers.
How does a 21-year-old start a business that, only 16 years
later, boasts sales of $70 million? Katzman got invaluable help
from a Washington, DC, franchise attorney who taught him not only
the legal side of franchising but the ethical side as well. As a
result, says Katzman proudly, "we're one of the few
franchisors that have never been in court with a
franchisee."
And while students may find cramming for exams a bit of a drag,
boredom has never been a problem for Katzman. "Over the years,
we've hit our plateaus, but we've managed to work our way
through them," he says. "The business has changed enough
to keep me interested. There's always a next peak."
There's only one way to describe both Katzman's personality
and his report-card history: Type A.
Vicki DeArmon
THEN: 1993 Sales: $1 million plus
The publishing world has a glamorous reputation, right? Well,
Vicki DeArmon got her start in the industry in 1985 by printing a
history of the San Francisco 49ers, paying for the whole thing with
her credit cards. Glamorous? Hardly, considering she was deep in
debt. But the success of that book led Petaluma, California,
Foghorn Press to publish more sports-related books, as well as some
regional recreational and travel guides. By 1993, the business had
a staff of 10 and published 33 titles annually . . . but that's
not the end of the story.
NOW: 1996 Sales: $2 million
Here's the plot twist: Foghorn Press no longer publishes
sports books; in the past several years, DeArmon has whittled down
her list of titles to outdoor recreation guidebooks. Among the
bestsellers are California Camping and the Dog
Lovers' Companion series, which gives canine aficionados
the inside scoop on where they can frolic with their furry
friends.
Narrowing down Foghorn's title list did a lot to make the
publishing house a success. "There's a shakeout in the
publishing industry. You need a very focused publishing program to
make it," explains DeArmon, 38.
Another chapter in this success story was switching to a
"virtual workplace." The company has one fewer employee
than in 1993, but with its CFO, editors and production people all
working from their homes in Northern California's Bay Area,
DeArmon says productivity has actually improved.
To achieve her goal of being the country's leading outdoor
recreation guidebook publisher by the year 2000, DeArmon intends to
customize the California Camping and Dog Lovers'
formats to different parts of the country. Says DeArmon,
"We're taking our show on the road."
Pete Kight
THEN: 1993 Sales: $30 million
A 50-square-foot basement in Worthington, Ohio, may not seem
like the most auspicious location for an electronic payment
processing service. Indeed, when former fitness club manager Pete
Kight started Checkfree Corp. in January 1981, nobody--family,
friends and industry experts included--thought the business would
succeed.
But Kight proved them all wrong. By 1993, the business boasted
1,200 corporate clients and handled $3 billion in payments
annually. Better yet, Checkfree was at the forefront of an emerging
market--what's now called financial electronic commerce--and
was fast becoming known as the industry leader. Kight's big
dream: "to offer people the power to manage their personal
finances electronically."
NOW: 1996 Sales: $120 million plus
Kight no longer has to dream. Today, finances are just one thing
people are managing electronically--and Checkfree Corp. is the
reason why. How did Kight's big dream come true? Going public
in September 1995 enabled Checkfree to acquire its number-two
competitor, Norcross, Georgia-based Servantis Systems Inc. (SSI),
the banking industry's leading provider of electronic funds
transfer software, in 1996. By the time electronic banking really
took off and banks began seeking out electronic funds transfer
software and hardware, Checkfree was the provider of choice.
Now Kight is cashing in. Checkfree's client roster has grown
to 1.3 million customers, and the company, now in Norcross,
Georgia, handles more than $25 billion in payments every year. And
that's not all: Kight has a new dream--one that could forever
eliminate the dreaded phrase "The check's in the
mail." The company is working on a product to deliver bills
and statements to customers via e-mail, enabling them to pay on
screen and have the funds automatically deducted from their
checking accounts. "There's no reason to write out paper
checks anymore," contends Kight, 40.
Believe it or not, even with partnerships with nine of the
nation's top 10 banks--among them Chase Manhattan and Wells
Fargo--and 1,500 employees at seven regional offices nationwide,
Kight says, "We still have people who look at us and think
we're too small to pull all this off." That's OK--the
naysayers keep Kight's ego in check--or balance, as the case
may be.
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