The DNA of Entrepreneurial Success
In this sneak preview excerpt of
The Entrepreneur Next Door, learn how your personality-and others' personalities--will affect your business.
By Bill Wagner
| May 02, 2006
URL:
http://www.entrepreneur.com/management/leadership/article159456.html
Editor's note: In this excerpt of The Entrepreneur
Next Door, author Bill Wagner introduces you to the benefits of
understanding and working with different personality types. To
learn more about the seven key entrepreneurial personality types
that Wagner recognizes, read "What's
Your Type? and check out his book on Entrepreneur Press.
Everyone is good at something. Rarely is anyone good at
everything. And like it or not, very few people achieve success in
ventures that aren't good fits with their innate personalities.
So if you want to start a company, get a job, or invest in an
opportunity, doesn't it make sense to learn more about who you
are and what makes you tick? If you're going to be hiring and
managing people, wouldn't it be a good idea to know who they
really are?
The Benefits of Understanding
Personality
Understanding your personality and the personalities on your team
gives you an incredible edge. If you're a believer in the
golden rule, "Do unto others as you would have them do unto
you," it's time to reconsider. Although the adage sounds
good, it will please only the people who are just like you.
Instead, consider doing unto others as they would have you do unto
them. In other words, treat others as they want to be treated.
Warning: Don't assume you know how someone wants to be
treated.
Secret: Knowing someone's personality type gives you
accurate information on what type of treatment will trigger the
response you want.
Even without knowing someone's personality profile, you can
make a fairly educated guess at his personality type by paying
close attention to what he says, what he does, and how he does it.
For example, is he a risk-taker or a risk-avoider? Does he seem to
enjoy working with people or systems? Does he seem to multitask, or
does he prefer to finish a project before starting another?
Imagine that you walk into a conference room for a committee
meeting with a handful of people you've never met. All of you
have volunteered to be part of the committee, so you can assume
that you either have some level of sociability or a need to achieve
or control. Otherwise, the typical tendency would be to avoid (or
at least not volunteer for) group or team situations.
The first objective is to select a committee chairman. Before
the introductions have even begun, Sally says, "Let's get
down to business. We don't have much time, and I have a lot of
experience in this area, so I'd like to get things started and
make myself available to serve as the interim committee
chair."
George interjects, "Maybe it would make the most sense to
review the objectives for our committee and then take a
vote."
Karen agrees with George: "We probably all have experience
in this area, so to keep the process fair, I think we should get to
know each other a little and then consider our options. But I'm
open to whatever the rest of you are thinking."
Tom says, "Voting sounds good to me." With a soft
chuckle he adds, "Just don't put my name in the hat. But
if you need me, I'd be willing to help out." Everyone but
Sally laughs.
Karen turns to Stuart, who has been quiet up to this point, and
asks, "What do you think?"
Stuart has the look of a deer in headlights. He swallows and
says, "I'm here for your computer support. It doesn't
matter to me who's in charge, so long as it's not
me."
Of the profiles you read in the previous section, which one do
you think fits each committee member? Take a moment to consider the
possibilities before you read further. Sally exhibits high
dominance by suggesting that she be in charge. She shows she's
more analytical (less sociable) by expressing more interest in the
objectives than in meeting the rest of the people on the committee.
She doesn't laugh when Tom introduces a little humor to the
mix. Sally is probably a Trailblazer. (This doesn't mean
Trailblazers don't have a sense of humor, but "fun"
tends to take a back seat to results when they're on a
mission.)
George is willing to disagree with Sally's suggestion and
put forth his own idea and suggest a vote. The willingness to
challenge Sally shows that he also has high dominance, but his
desire for group consensus indicates that he has a higher level of
sociability than Sally. George is most likely a Go-Getter
but possibly a Manager.
Karen attempts to increase the comfort level in the meeting,
showing a higher degree of cooperation and acceptance. She supports
George's idea to vote but also says she'll go along with
whatever the others want. She doesn't want to be part of a
conflict, which is on par with her cooperative and accepting
nature. She suggests that the members get to know one another a
little, which indicates that she's sociable, but she's
willing to express her own ideas. She also asks Stuart to share his
thoughts, again showing her tendency to be cooperative or a
consensus-builder. Karen is probably a Diplomat.
Tom makes it clear that he doesn't want to be the one in
charge but suggests that he's willing to assist. This indicates
that he has above-average dominance, though not nearly as
above-average as Sally and George. He has an easy way about him and
makes a joke, indicating high sociability. Tom seems to be a
Motivator or possibly a Diplomat. Stuart, who doesn't
say a word until he's specifically asked to comment, shows a
more accepting and analytical side. His statement that he
doesn't want to be in charge indicates his accepting nature,
and his assertion of his specific role as "computer
support" indicates that he wants to stay in that role. Stuart
is most likely a Specialist/Authority.
With all that said, keep in mind that people can exhibit
behaviors that are significantly different from their natural
personalities, at least for short periods of time. Introverts can
behave like extroverts, especially when they're with a group of
introverts that they trust and feel comfortable with. When someone
they don't know walks into their environment, they may return
to their more introverted roots. We all have the ability to stretch
or hold back our natural styles for a relatively short period of
time. The challenge is changing our personality for an extended
period.
Just think back to your last job interview, and compare your
behavior with the way you acted the last time you went out with one
of your good friends. Notice any differences? Anyone who has ever
interviewed for a job knows that his "interview
personality" isn't necessarily his real personality.
Interviewing and dating are basically "sales calls;" in
those scenarios--if we're interested in the job or our
date--we're selling ourselves. Our objective is for the person
conducting the interview to offer us the job or for the person
sitting across from us at a candlelit restaurant to be interested
in future engagements.
For the most part, personalities, Tier I (developed largely
during the early formative years of people's lives), change
little over the course of their lives. Their behaviors, Tier II,
however, are the manifestations of their personalities and are the
aspects of their personalities that are changeable. People can
change their behavior to get what they want in a number of
environments. I like to use the typical dating personality or
vacation personality to illustrate your ability to behave outside
your natural personality because almost everyone can relate to it.
Regardless of your personality, the dating personality you exhibit,
particularly on the first few dates, is probably quite different
from what your parents and best friends see.
Imagine that you're on a date; perhaps it's the
beginning of a relationship. Do you think that you'll be more
aggressive or more accepting? The dating personality is usually
accepting. "You're 35, and you live with your mother.
That's great. What a wonderful way to show your love and
support for her!" When you're on a date, do you think
you'll be more calm and patient or be more impatient? The
survey says more patient. Imagine it's time to pick up your
date. You expect your date to be ready by 6:30. You have plans on
seeing a movie at 7, but your date isn't ready. Do you blow a
gasket or do you say, "That's OK. Why don't we just
have dinner first and then play the rest of the evening by
ear?" Right! You're more patient. For those of you who are
now married, are you still as patient? I doubt it.
When dating, do you find that you're more sociable and
outgoing or more shy, introspective in your thoughts? Most of us
are more sociable. For those of us who think selling is just like
lying, even we can increase our sociability in the dating process.
Do you feel more relaxed or driving when dating, and are you more
compliant, wanting to do everything right, or more casual and
independent? When dating, we have a tendency to be more relaxed and
independent in that we're more flexible and uninhibited. This
is a great personality to have in a dating environment.
The dating personality is very resilient, able to sustain itself
for sometimes the entire dating process. The challenge with the
dating personality is that you're able to be this person for a
couple of years but then one morning, you wake up, look at your
significant other and say, "I can't believe how much
you've changed since we got married." With shock, they
look at us and say, "I'm not the one who has changed.
You're the one who has changed." The truth is, everyone
changes.
While dating, interviewing, or in a selling or speaking role,
you can project a personality that's completely different from
your everyday nature. The bigger the difference between the way
you're acting and your natural style, however, the harder and
more stressful it will be to keep up the act. (Those of you who are
attempting this know exactly what I mean!) Eventually, for most
people, the mask falls off. If you meet someone who appears to be
calm, cool, and collected, all you have to do is put him in a
stressful situation to unveil the person behind the mask. The best
novelists learn to do this with the characters in their stories to
give readers the inside scoop on the characters' true nature,
showing their strengths and revealing their weaknesses.
Find the Long-Term
Personality
According to the Talmud, an important book in Judaism,
before a woman shall marry a man, she should see him under three
conditions. True personality traits tend to come out when someone
is drunk, sick, or angry. I jokingly tell executives who are
hiring, "If you really want to know what someone's like,
take them out for bad sushi, offer them a couple of martinis, and
then piss them off and see what happens" Of course, it would
be easier and less painful to have them take a personality
assessment.
Since founding and running a successful company is a long-term
process, it's best for an entrepreneur to carefully choose a
venture that's well suited for his natural personality. The
bottom line is that each of the seven personalities is much more
compatible with some types of businesses than with others. Rather
than swimming upstream with the currents running against your
potential success, why not focus on the types of situations and
businesses in which you can thrive?
The value of understanding your own personality is that you can
leverage your strengths, improve your weaknesses and limitations,
and discover the type of organization that you're best served
in creating. You have two choices; you can either choose a business
that is well designed for you or be prepared and know that you will
need to hire and surround yourself with the right people. Both
work.
Like this article? Then check out The Entrepreneur Next
Door on Entrepreneur
Press.
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