A to Z of Legal Issues
Everything you need to know from A to Z about going online and staying out of legal hot water.
By Judith Silver
| June 05, 2006
URL:
http://www.entrepreneur.com/ebusiness/networksolutions/article159676.html
Age
The age of your users impacts the
website. According to Federal Trade Commission regulations through
the Children's Online Privacy Protection Act (COPPA), a website
must get a parent's permission for children under 13 to
disclose information. Also, remember that children under 18 should
not be permitted to view information which is adult in nature. In
addition, children under 18 may not be able to agree to contracts
such as your website user agreement and purchase contracts.
Finally, FTC also regulates advertising and other content directed
at children.
Bulletin
Boards, Chat Rooms, Etc.
Any posting ability by users should be subject to site submission
rules and a user agreement. The rules should obtain users'
consent not to post pornographic, defamatory or infringing
materials and, through your user agreement, consent to your company
not being liable for other users taking such actions.
Copyright
The footer of your site should display a copyright notice for the
content of the site. The notice should read "© [date]
[copyright owner name] All rights reserved." You should also
deposit a copy of the site with the Copyright Office to record
ownership of the site's content, look and feel. Finally, under
the Digital Millennium Copyright Act, depending on the purpose and
the users' activities on the site, your company may be eligible
to register for limited liability offered by the act for the site.
You should consult your attorney for review of the act and how to
register.
Domain
Name
When building your website, domain names are an important part.
Often they are directly tied to your business name, your logos and
your brand. Businesses often fail to give proper thought to which
domain name to choose.
Picking a domain name should have the
same careful thought as naming other products or services. Choosing
a domain name should include analysis of trademark law in
relationship to the name. Under current law, domain names may be
awarded to trademark holders over others through arbitration or
litigation. This means that having trademark registration in the
same name as your domain name may ensure that you retain ownership
of the name.
Export
If persons from other countries use your site, then you are
exporting. If you sell to such persons, you are exporting the item
you sell and entering into contracts with persons of other
countries. If you use encryption on the site, then you are
exporting technology regulated by the Department of Commerce and
Defense. Various government departments regulate the countries with
which U.S. companies may do business and when a company needs an
export license to transmit items, technology or information abroad.
Doing business with certain countries, such as Iraq, Iran, Cuba,
North Korea, Syria, Yugoslavia and others, is severely restricted.
Depending on the information on your site, what kind of business
you do, the technology and information involved, your site may be
subject to these regulations, and you should consult with your
attorney about these business decisions.
[A-E ] [ F-J ] [ K-O ] [ P-T ] [ U-Z
]Framing
It is important to be careful how your website frames to other
sites. There have been trademark cases regarding consumer confusion
over which site is which, and which site is the source of the
content and data. Also, be careful, because some sites'
"terms and conditions" and/or "user agreements"
prohibit collecting and reprinting data displayed on the site--even
if such data is factual, such as times and places for
events.
Giveaways
Sweepstakes, contests, lotteries and giveaways are governed by
state and national laws as to how they must be conducted. Florida
and New York require registration with the state if the prizes are
over $5,000 in value. Most important, you should have rules
outlining the terms and conditions of the giveaway. The rules are
an offer from the sponsor which the entrant accepts by entering.
The offer, plus the acceptance, make a binding contract covering
the giveaway.
Home
Page
On the footer of the home page of the site, you should have a link
to your privacy policy, your user agreement or terms and
conditions, and your copyright notice.
Insurance
Be sure that your business insurance covers website activities.
Often website activities are excluded from errors and omissions and
other business insurance. Lloyds of London and a few other
companies have insurance specifically covering materials and sales
via websites, including security of credit card numbers and other
important data.
Jurisdiction
One of the primary reasons for having a user agreement is to better
address the issues of jurisdiction. Under current law, website
owners may be subject to jurisdiction and law in any state or
country where its users are located. Being subject to the law of so
many different locations makes trying to comply with the law and
trying to assess your risk tricky. An attorney can help you
consider which markets are your highest risk and how to lower your
risks through consultation with local counsel or blocking users
from those regions. Additionally, you should consider that many
foreign jurisdictions do not offer protections for intellectual
property which are comparable to the U.S. Therefore, if a user in
such a region steals content or software from your site, you may
have little recourse by law, and a hard battle to fight on foreign
soil and in a foreign language.
[A-E ] [ F-J ] [ K-O ] [ P-T ] [ U-Z
]Kill All the
Lawyers
A mean and horrible, horrible joke which Shakespeare penned in
Henry VI and which I hear far too often, although never in
reference to me.
Linking
When linking to other sites, you should consider two factors. One
is what word or image you are using for the link and whether it is
a trademark of another site or company. If so, you need the
trademark owner's permission to post the company's
trademark on your site. Second, you should always link to the home
page of a website since there have been "deep linking"
cases claiming loss of advertising revenue which would have been
gained if the users had been directed through the home
page.
Metatags
Courts have not permitted use of another company's trademarks
as metatags on competitors' sites. These cases arose when
company A used company B's trademarked term in the metatagging
of company A's site so that when a user looked for company B,
company A would come up in the listing. For example, it would not
be permitted for Coke to use the metatag "Pepsi" on the
Coke website.
Notification
Under the Digital Millennium Copyright Act, there are required
procedures for someone to notify a website that materials on the
site may infringe on that person's copyright. If the Digital
Millennium Copyright Act applies, these procedures should be
outlined in a notification policy on the site.
Obscenity
Materials which are considered "obscene" by state or
federal law are not permitted on the internet and, especially, may
not be viewed by children. What is obscene is based on the local
standards of the viewing community. This makes prior determinations
of what is acceptable somewhat complex. If you have questions about
your site and its content, you should review them with your
attorney.
[A-E ] [ F-J ] [ K-O ] [ P-T ] [ U-Z
]Privacy
Policy
If you collect any information from users of your site, using
cookies or otherwise, the Federal Trade Commission requires you to
have a privacy policy. The privacy policy should contain an
explanation of how you collect the users' information, how and
where the information is stored, how the user can delete or change
the information, and to whom the information is disclosed and for
what purpose. The European Union also has similar and strict
regulations on collection of information via websites.
Rules for Mail
Order
The FTC and some states have guidelines for selling items by mail
which have been extended to cover internet sales. These guidelines
cover return policies, customer contact and other information about
how to inform your customers about your products, shipping and
sales procedures.
SEC
The Securities and Exchange Commission considers a website a means
of disclosing information to the public about a company. Therefore
any information disclosed on your website should be given the same
review and consideration that your company gives all public
disclosures with regard to "forward-looking statements"
and "material" information.
Trademark
Trademarking the name of your company, logo, mottos and domain name
is an important part of your business development and should be
reflected on your website. Your nationally registered marks should
display an ® and unregistered marks should display a ™
or SM.
[A-E ] [ F-J ] [ K-O ] [ P-T ] [ U-Z
]User
Agreement
Having a user agreement or "terms and conditions" may be
the most important part of a website. A user agreement requires
each user to agree to be bound by a contract governing his or her
use of the site by clicking "I agree" before being
permitted to use the site. Be aware that simply posting your legal
agreement without forcing the user to click "I agree"
prior to use is unlikely to bind your users to the terms. The user
must take an active step through which she agrees to the terms and
must not be allowed to proceed to use the site without such
step.
A user agreement allows a company
to:
- dictate how the site may be used (for
example, for reading and printing materials)
- dictate how the site may not be used
(for example, reverse engineering the coding tricks, copying
content, for illegal purposes)
- dictate who may use the site (for
example, persons over 18, US citizens)
- dictate procedures or policies for the
site (for example, return policies, complaint policies,
notification of copyright infringement policies)
- dictate your company's waiver of
implied legal warranties (for example, implied warranties of
noninfringement, fitness for particular purposes, etc.)
- dictate the limit of your company's
liability for the site, other users postings on your site, sites
you link to, etc.
- dictate jurisdiction for any disputes
relating to the site
View
Source
The ability for users to view the source code of nearly all
websites by using the "view source" command in browsers
means that the source code for your website is not protectable by
trade secret law. For something to be protected by trade secret
law, it must not be publicly known, the owner must take some effort
to keep the information secret, and the information must have
monetary value to the owner. If the information is publicly
available on the web through "view source," the
information is not a trade secret.
Warranties
Statements on your website about your products and services are
express warranties to customers. It is important to carefully
review all website text to be sure that what your company promises
is true and corresponds with its other policies and
advertising.
When you review, look for statements
that are absolute statements which may be hard to prove or verify
if the Federal Trade Commission were to request that you do so.
Examples of such statements are: "Our printer works with all
software," "Our services are the best," and "We
guarantee that our product will always perform perfectly."
Also, be aware that the FTC has specific guidelines that should be
followed for use of the words "free" and
"guarantee" in advertising or on your website.
Also, review your website to be sure
that the text matches your regular business contracts. For example,
your website should not promise a 60-day money-back guarantee if
your contract states only a 30-day warranty.
XXX
If your site contains adult materials, be sure to consult your
attorney regarding special legal requirements regarding notice
prior to entering the site, notice requirements under federal
regulations and other laws applicable to the adult entertainment
industry.
Your
Risk
The law is all about risk. The more time and money you spend
following laws and regulations governing your business, the lower
your risks of fines or successful claims by government or third
parties.
Zero
The amount your company may have left after ignoring all the laws,
regulations and risks.
Editor's Note: This article
originally appeared on Entrepreneur.com as "The ABCs of
Website Law," by Judith Silver.
The opinions expressed in this column
are those of the author, not of Entrepreneur.com. All answers are
intended to be general in nature, without regard to specific
geographical areas or circumstances, and should only be relied upon
after consulting an appropriate expert, such as an attorney or
accountant.

1. Create a
Site
2. Drive
Traffic
3. Sell
Products & Services
Copyright ©
2008 Entrepreneur.com, Inc. All rights reserved.
Privacy Policy