Walk This Way
Lessons in the fine art of bootstrapping
URL:
http://www.entrepreneur.com/magazine/entrepreneur/1998/october/16610.html
Most entrepreneurs would love to start their businesses with
winnings from a lottery jackpot, a million-dollar inheritance from
Great Aunt Martha or a large gift from investors who will give you
all the time in the world to turn a profit and expect no share of
the business in return. Now, that really is a dream. The
tough reality is that to survive the early stages, most
entrepreneurs have to finance their own way, by cutting corners and
putting all their earnings back into the business--a process known
as bootstrapping.
"Only a small number of companies have venture capital or
angel funding," contends Sandy Weinberg, professor of
entrepreneurship at Muhlenberg College in Allentown, Pennsylvania.
"Obviously, it's a lot harder starting a company when you
don't have a lot of money."
Bob Weinstein is the author of 10 books and is a frequent
contributor to national magazines.
Greg Easley and Paul Frischer can vouch for that. Both men
learned how to build successful companies by the seat of their
pants. Their experiences taught them business lessons they know
they wouldn't have learned in business school.
"Bootstrapping makes you streetwise fast," says
Easley, 28. When Easley and his partner, Kelly Moulton, 27, came up
with the idea of launching New York City-based Bottle Rocket Inc.
in 1996, they envisioned smooth sailing because they were cornering
a unique niche. Unlike conventional Web site development companies,
Bottle Rocket creates online entertainment products for
professional sports teams and major sports leagues to use as
marketing vehicles. "Our business model is simple," says
Easley. "Our clients, the National Hockey League or National
Football League, for example, pay us for the [trivia games we
create], and we get an interest in the sponsorship. For this
reason, we felt investors would be interested in us."
Easier said than done. Neither Easley nor Moulton had enough
money to develop the sophisticated online games that would attract
investment dollars. The only way to get the company off the ground
was to carefully budget and bootstrap so investors would eventually
deem it a hot prospect.
Easley and Moulton became masters of getting things done
cheaply. They set up a temporary office in Easley's tiny,
two-room apartment. For nearly eight months, the two partners
plowed everything back into the company and built credibility in
the marketplace so investors would be enticed by their prototype
games. "We lived frugally," says Easley. "We did
everything we could to cut corners. The idea was to funnel
everything we earned back into the business."
But while cutting corners on food, telephone and electricity
bills, and walking instead of taking cabs helped, Easley says he
and Moulton were often frugal in the wrong places. "Instead of
hiring an attorney to handle legal issues, we figured we could do
it ourselves but eventually wound up spending more," he
explains.
Fortunately, the partners learned from their mistakes.
"Bootstrapping is scary," says Easley, "but in
retrospect, it's worth it. During those early months, we
learned how to manage [a company] and work with clients. It was
kind of like a test run, allowing us to iron out our kinks and
learn how to use the resources we had. If we hoped to raise
investment capital, we had to prove we were a viable business. A
valuable lesson for any entrepreneur is learning how to function on
a shoestring [budget]. That's what bootstrapping teaches
you."
Easley insists danger awaits companies that start out with too
much too soon. "If we had gone out and raised a million
dollars, about 40 percent of that would have gone to covering our
mistakes," he says.
Easley and Moulton's experience paid off. By reworking their
business plan, they raised $500,000 in seed money after being in
business for 11 months. Within a year after that, they had raised
an additional $1 million to fund their research and development. If
all goes well, the partners expect sales of $1.2 million this year
and $4.4 million next year.
New to the business start-up game, Paul Frischer and partner
Doug Gold's bootstrapping experience was more dramatic. In
1993, the childhood buddies launched Chicago-based Music
Recyclery.
At the time, Frischer and Gold, both now 30, figured they'd
combine their love of music with the hot demand for specialty
coffee drinks and open Discover Café, which would sell coffee,
pastries and used CDs. When the partners put together a business
plan outlining what they'd need to get the cafe off the ground,
their education in the art of bootstrapping began.
After projecting equipment and inventory costs, which included
everything from industrial coffee makers, refrigerators and stoves
to coffee and desserts, they came up with $120,000. With combined
savings of $8,000 between them, the partners figured they
"only" had to raise $112,000. After several months of
pounding the pavement and asking friends and family for money, they
raised $80,000, which was just enough to open their music cafe in
November 1991.
Unfortunately, the cafe barely turned a profit. After three
months in business, Frischer and Gold came to a telling conclusion:
Selling used CDs was more profitable than selling coffee and
pastries. So they headed the business in a new direction.
The partners decided to test-sell used CDs at outdoor festivals
and street fairs--and they hit the jackpot: They sold so many CDs,
they were able to open their first Music Recyclery, a store devoted
to selling used CDs, albums and eight-track tapes, in October 1993.
Today, they run six Music Recyclery locations, and have sold
Discover Café. This year, Frischer and Gold project sales of
$2 million, a slight increase over last year's $1.7 million in
revenue.
It sounds like an entrepreneurial fantasy, yet getting to this
point required disciplined bootstrapping. For Frischer and Gold,
diligent money management was a constant, if not exhausting,
process for the two years they were in the red. "Bootstrapping
is all about creativity, persistence, hard work and clear
thinking," Frischer says. "Once we realized we
weren't making enough [at the cafe] to clear a profit, we
battened down the hatches and learned to be truly adaptive. We
worked 14- and 16-hour days and often slept in the cafe. We were
constantly reassessing everything we did. When something didn't
work, we tried something new. We were obsessive about boosting our
cash flow."
The partners constantly looked for ways to pare expenses.
"In our second year, we asked our landlord if we could
[postpone paying] him the rent for the summer," Frischer adds.
"He went along with it, and as soon as we had the cash a few
months later, we paid him."
The partners also negotiated extended terms for practically
everything they bought, including utilities. Says Frischer,
"There's great truth in the saying `Ask and you shall
receive.' "
It sounds frightening, but bootstrappers report they not only
learned precious lessons from cutting corners but also had fun in
the process. Surviving can be a pretty exciting game. It certainly
was for the Franz brothers.
In 1988, Bob Franz, a former salesperson for Hughes Missile
Systems, launched Tucson, Arizona-based Executive Office Systems.
With minimal capital and only one technician, Franz set up the fax
and copy machine dealership in his home.
Although he didn't realize what the word meant at the time,
Franz was a natural bootstrapper. His kitchen table served as his
desk, his garage was his warehouse, and a decrepit pickup truck
delivered the merchandise. Ten months after starting his business,
he rented an office in a rundown part of the city, about 30 miles
from the city's business center.
In 1991, Franz's brother, Ron, joined the company as an
equal partner, and they changed the name of the company to Copier
Brothers. Even though the business was profitable, Ron says the two
men continued to bootstrap. "We were almost frugal to a
fault," he says.
Ron adds that bootstrapping has become a way of life for the two
brothers. "I guess we developed a budget mentality, and it
never went away," he says. "Even today, we spend very
carefully. While many of our successful competitors drive luxury
cars, my brother and I drive pickups."
Running a tight ship during those early years certainly paid
off. This year, the Franz brothers project sales of $11 million, a
substantial increase over last year's $8 million.
As these entrepreneurs proved, pulling yourself up by your
bootstraps makes good sense when other cash avenues are closed. It
may even teach you lessons that will keep your company profitable
well into the future.
Steps in the right direction.
Sandy Weinberg, professor of entrepreneurship at Muhlenberg
College in Allentown, Pennsylvania, offers the following advice for
bootstrapping a business:
1. Realize that some businesses are easier to bootstrap
than others. Service businesses, especially homebased ones, are
easier to run leanly than manufacturing businesses, which require
equipment and machinery.
2. If possible, run your business part time in the
beginning. It's less risky if you can get your business going
in the evenings and on weekends. "Many Internet and retail
businesses have started part time," says Weinberg.
"However, it may be impossible to start a retail business part
time because you have to be open at key times to attract consumer
traffic."
Running your business part time could also pose ethical dilemmas
with your current employer. A programmer employed by a software
manufacturer, for example, may not be able to start a part-time
systems integration company because those services compete with
those of his or her employer. Consider the legal implications of
starting part time, advises Weinberg. To avoid potential problems,
consult an attorney.
3. Keep overhead low. Work out of your home as long as
possible. "Conserve the capital you have," says Weinberg.
Don't be in a rush to rent an office.
4. Negotiate time rather than price. Rather than expending
effort negotiating reduced prices from vendors and suppliers, try
to get payment extensions. "Instead of paying bills in the
traditional 30 days, ask for 45-, 60- or even 90-day terms,"
says Weinberg. "It's an opportunity to stall payments so
you can build cash flow and working capital.
5. Maximize your resources. You don't necessarily need
top-of-the-line equipment and cutting-edge technology. Take
advantage of that 10-year-old truck and five-year-old PC until they
no longer serve a useful purpose. Only replace equipment and
technology when it's absolutely essential. Even then, buy used
rather than new equipment.
6. Stay focused. Bootstrapping isn't easy. It requires
discipline, diligence and hard work. It's unreasonable to
expect everything to fall effortlessly into place. Be prepared for
bumps in the road. No matter how tough things get, stay focused on
the mission at hand: successfully starting your business.
Don't empty your wallet without assessing your
finances.
Most entrepreneurs foolishly put their own money into their
businesses without taking stock of their personal financial
situation, says Eric Tyson, author of Small Business For Dummies
(IDG Books Worldwide).
"Before you pour all available cash into your business, do
some number-crunching," he advises. "Determine what you
need [to start the business], and then see if your personal
resources, typically savings and equity, can cover it after your
living expenses are met. The idea is to determine how much of your
personal assets you can comfortably put into your business while
still keeping some in reserve."
Tyson believes selling your life insurance policy or dipping
into pension and retirement accounts to foot your business bills is
a mistake. "Dipping into pension money could come back to
haunt you if things don't work out as planned and you fold your
business," he says.
Finally, if at all possible, don't finance your business
with personal credit cards. Says Tyson. "Not only do you face
high interest rates, but you also face [the danger of] a poor
credit rating and even personal bankruptcy if you can't pay off
the debt."
Tyson advises against believing everything you hear about using
credit cards for your business expenses. "Entrepreneurs who
have successfully launched companies using credit cards have been
romanticized in the business press, but unfortunately, you seldom
hear about the failures and the accompanying repercussions of not
being able to pay off the debt," he says.
This is reason enough to spend within your means during your
first and most critical year in business.
Contact Sources
Bottle Rocket Inc., (212) 352-2040, http://www.bottlerocket.com
Copier Brothers, 1407 E. Thomas Rd., Phoenix, AZ 85014,
fax: (602) 241-0912
Music Recyclery, (847) 855-7844, http://www.useddiscs.com/cdstore
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