Fast Track
The story of an upscale catering and take-out food store
URL:
http://www.entrepreneur.com/magazine/entrepreneur/2000/june/28310.html
Name and age: Debrah Vanchura, 42
Company name and description: Epicure, an upscale
catering and take-out food ranging from sandwiches to home meal
replacement entrees
Starting point: Epicure opened in November 1997 with a
$150,000 SBA guaranteed loan.
2000 sales projections: $300,000
Staff: Epicure has four other employees: a full-time
assistant manager, a 35-hour-per-week kitchen assistant and two
part-time chefs.
The story: Vanchura had been cooking for clients in her
own kitchen as a personal chef for about three years under the name
Helping Hands in the Kitchen, an adjunct to her husband's
upscale residential cleaning service. She knew she was in a gray
area concerning the health department and, to really grow,
she'd have to hire people and move into a commercial facility.
"We thought, if we invest in building a kitchen, we might as
well make it a retail space and maximize [it]," Vanchura says.
With the change in venue came a change in name, and Epicure was
born. Along with a state-of-the-art commercial kitchen, the shop
has indoor seating for 12 and outdoor tables in the summer.
The surprise: Because Vanchura's early business had
been built on home meal replacements, she expected her retail
location to grow in the same vein. She was wrong. "I thought
that would be 70 percent of my business, but it's more like 25
percent," she says. The remaining three-fourths is split
between walk-in and corporate business. She has a steady lunch
clientele, and regularly delivers lunches and dinners to companies
in the downtown Portland area.
The strategy: "I have to let the business tell me
what to do," Vanchura says. "When I first did my business
plan, my sales were projected on delivered and carry-out home meal
replacement entrees. That's not the way it's turning
out." So, she's focusing on the corporate business and
looking for ways to build that market. "If I'd stuck with
my original plan, I don't think I'd be in business right
now."
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