Zzzzzz . . .
Worried your product will be a bore to consumers who think they've seen it all before? A good marketing strategy will let you rest easy.
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http://www.entrepreneur.com/startingabusiness/inventing/marketingyourinvention/article36320.html
Just because you think of a stellar idea doesn't mean
potential customers will embrace it. Inventors face many hurdles
bringing their products to market, especially when it's already
flooded with similar ideas. If you want to succeed, you've got
to convince buyers that your bright idea is better than the
products your customers already know and use.
Linda May, 44, faced this situation when she and her partner,
Bob Kloczkowski, 50, introduced the "Save My Face!"
Pillow. Because so many other pillows had hit the shelves during
the past decade, the market first viewed May's creation as just
another therapeutic pillow. "[It's] actually a beauty
product," she says, "but people weren't seeing that
at all." Instead of providing neck comfort, the "Save My
Face!" Pillow promises to minimize facial creases. Now that
she's communicated that message to buyers, May's garnered
business from a profitable market segment: middle-aged men and
women nationwide who yearn to hold on to their youth as long as
possible.
The Studio City, California, former massage therapist initially
met with resistance. Sales were only $40,000 in the first six
months of 2000. By the end of that year, however, sales rose to
more than $200,000. Part of that success resulted from getting the
"Save My Face!" Pillow into numerous catalogs, including
SelfCare, Solutions and Home Recovery. May has also
been able to position her product as an innovative new item by
selling through specialty outlets.
Just because you think of a stellar idea doesn't mean
potential customers will embrace it. Inventors face many hurdles
bringing their products to market, especially when it's already
flooded with similar ideas. If you want to succeed, you've got
to convince buyers that your bright idea is better than the
products your customers already know and use.
Linda May, 44, faced this situation when she and her partner,
Bob Kloczkowski, 50, introduced the "Save My Face!"
Pillow. Because so many other pillows had hit the shelves during
the past decade, the market first viewed May's creation as just
another therapeutic pillow. "[It's] actually a beauty
product," she says, "but people weren't seeing that
at all." Instead of providing neck comfort, the "Save My
Face!" Pillow promises to minimize facial creases. Now that
she's communicated that message to buyers, May's garnered
business from a profitable market segment: middle-aged men and
women nationwide who yearn to hold on to their youth as long as
possible.
The Studio City, California, former massage therapist initially
met with resistance. Sales were only $40,000 in the first six
months of 2000. By the end of that year, however, sales rose to
more than $200,000. Part of that success resulted from getting the
"Save My Face!" Pillow into numerous catalogs, including
SelfCare, Solutions and Home Recovery. May has also
been able to position her product as an innovative new item by
selling through specialty outlets.
Some market misperceptions stem from the way certain products
get distributed. Products sold in drug stores or mass merchandisers
are considered simply functional and low-cost, so the stores
don't make any effort to improve products' perceived value.
But products sold by surgeons or leading medical catalogs are
perceived to be more effective and of higher quality. Patients
assume their doctors only sell products they believe in and that
meet only the highest standards.
The same feelings result when products are sold through high-end
retailers. Customers believe the products have been screened by the
retailer and must be top-notch. This idea plays into May's
strategy of selling to day spas and salons, where women go to feel
pampered and look great. These outlets strengthen her message that
the pillow keeps women looking beautiful.
Many inventors attempt to sell their products to the widest
market possible, a strategy that works for inexpensive products but
doesn't really work for better quality products that can
support a higher price tag. Don't let selling to a mass
merchandiser or low-priced distribution network now prevent you
from selling to higher-priced outlets down the road.
Hoping to enhance the perception of her product as high quality,
May decided to manufacture the pillows out of a silk-like fabric
and use a top-notch sewing process. Her efforts ensured that her
product would sell not only in higher-end outlets, but for a higher
price, too: $40 to $90 (compared with the $20 to $30 charged for
traditional neck pillows). That helped May establish her
product's premium image.
To find the right distribution network for your product, check
trade magazines that target manufacturers in your market. These
magazines are listed in the Gale Directory of Publications and Broadcast
Media (Gale Research), which is available at larger
libraries. The people featured in these magazines often don't
mind answering readers' questions. A quick phone call might
help you find out what networks exist in the market.
All inventors confront obstacles at one time or another. The
challenge is finding effective solutions. If your product isn't
selling the way you'd like it to or if people perceive it as
not being unique when it is, consider changing your targeted
distribution network as a strategy for turning the situation
around. Doing so might provide the positioning your product needs
to succeed.
Don Debelak is a new-business marketing consultant and the
author of Bringing Your Product to Market(John Wiley
& Sons). Send him your invention questions at dondebelak@uswest.net.
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