Safety First
What's the best thing you can do to protect your home office against disaster? Prepare for the worst.
URL:
http://www.entrepreneur.com/magazine/homeofficemagcom/2001/april/39144.html
Go away on a seemingly innocuous business trip. Return to find
your house in ruins with gaping 4- and 6-foot holes exposing your
home to the elements, with airplane debris scattered about your
yard. Sound like a bad dream? It gets worse, because not only is
your home a wreck, but your homebased business has also been
effectively dismantled by a freak accident.
You're probably shaking your head and thinking a plane will
never crash into your home. Before it happened, Bette Price
probably thought the same thing. Until a small plane with a
malfunctioning engine came down and crashed into her house in two
places before ending with a final crash into a neighbor's home.
Luckily, there were no fatalities, both Price and her husband
weren't home, and the majority of damage was done to her living
quarters, leaving her office relatively intact. But she still
suffered a 40 percent profit loss in 1997 due to the accident.
Just like a normal business, any home office can fall victim to
freak accidents, theft or any number of disastrous events. But many
homebased entrepreneurs don't prepare for the worst. Maybe you
think your business equipment is covered by your homeowner's
insurance, your home is safe for visitors or your nice neighborhood
isn't prone to burglary. But next thing you know, your home
catches on fire, your client trips over an errant cord or your
computer equipment is stolen, and both your home and your business
are threatened.
A Sense of Security
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| | Quick Tips
Close window shades and curtains so outsiders
can't see your office equipment.
Make it appear that someone's home by leaving lights on.
Always meet clients and potential new hires outside of your
office.
Change locks and passwords after letting employees go. | | | | |
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What can you do to protect your homebased business? First things
first: Don't announce to the whole world that you run a
business from home. "Don't put a big computer near the
window and work with the shades open," advises Janet Attard,
author of The Home Office and Small Business Answer
Book and founder of small-business content site Business Know-How. "You
want to keep some amount of privacy. You don't want to
broadcast that you're working from home with maybe thousands of
dollars of equipment and supplies there."
Another way to keep your office secure is to not invite visitors
to your home-for several reasons. For one thing, even if a
potential client or prospective employee is a fine, upstanding
citizen, you never know who they might know. "They may be
perfectly honest and come in and see all this equipment and talk
about it to their friends, who talk about it to their
friends," says Attard. "Suddenly, the wrong people hear
about it and you're being robbed."
Second, if no one visits your home, you don't have to worry
about accidents that you can be sued for. And you don't have to
worry when you last dusted or whether your moody dog will lunge at
guests.
And perhaps most important, you can protect your own safety.
"I never have people come to my home office," says
Lisa Kanarek, author
of Organizing Your Home Office For Success and
Home Office Life: Making a Space to Work at
Home. "I just meet them at their office or at
Starbucks. I always think if it's a new client, it's just
not a good idea. Unfortunately, times have changed so much, you
just never know. It's better to meet them on neutral
ground."
If you do have visitors, Attard suggests leaving a TV playing in
the background or, if you're a woman at home alone,
strategically placing a pair of men's shoes near the door so
visitors don't think you're alone.
And last but not least, if you have employees working in your
home, be smart about the inherent risks. Always meet prospective
employees off-site, keep items like business checks inaccessible,
and if you ever have an employee leave unhappily, change the locks.
One of Kanarek's clients fired an employee, only to have him
return and steal data off her hard drive.
Another threat to the well-being of you and your business is
your office itself-that is, the potential safety hazards therein.
Cords and stacks of papers may look innocent enough, but take a
spill or ignite some papers, and you'll have a potential
disaster on your hands.
"The key to avoiding accidents in the home office is common
sense," says Attard, whose home has had two close calls with
fire. "Take the extra minute and think about what you're
doing. Keep the wires out of the way. Make sure you don't have
too many things plugged in to the same socket."
If necessary, enlist a professional. When Kanarek moved into her
home-an older house built in the 1950s-she had an electrician
examine the wiring to make sure the outlets could handle office
equipment and wouldn't pose a fire hazard.
And let's not forget the not-so-obvious threat of an
ergonomically incorrect office. While not always recognized as a
safety hazard, a bad desk chair can put you out of commission,
something that can kill a self-employed income. "What you save
on office furniture, you'll spend at the doctor's,"
says Kanarek.
Adds Attard, "Very often, self-employed [people] don't
have disability insurance-so if you can't work, you
don't work."
Protective Measures
You've safety-checked your office, and all fire and
clumsiness hazards are under control. You meet people outside your
office, and your office is ergonomically correct. Now it's time
to prepare for the unexpected, and there's nothing quite as
unexpected as a plane crashing into your house.
Yes, we're back to Bette Price. What did she do right to
prepare for such a disaster, what did she do wrong, and how has she
changed her habits?
What she did right. "If I
hadn't really developed a business plan and worked from that
plan, I probably would've darn near gone out of business,"
says Price, whose Addison, Texas, company, The Price Group, offers
marketing, management and leadership consulting services.
"Business plans aren't necessarily just for going to the
bank and getting money. They're to make sure you have a
business model and follow it and that you have alternate plans in
case everything blows up on you."
What she did wrong. It's
easy to assume your insurance will cover a crisis-until said crisis
actually happens, and you find you're left out in the cold. Or
in Price's case, left in a cramped, home-office-unfriendly
apartment. "I had discussed my home office [with my insurance
agent], but I never read my policy really well," she says.
"It didn't have a rider on it. If I'd had a home
office rider, I would've been able to relocate everything to a
temporary office, and it would've been paid for. I was really
crippled with the space I had because [my husband and I] ended up
being in a two-bedroom apartment for an extended period of
time."
Options for home office insurance include adding a rider to your
homeowner's policy and a business owner's policy (commonly
known as a BOP). Attard suggests you make sure you're covered
for things like lawsuits from visitors to your home, loss or theft
of your equipment while traveling, and protection in case someone
hurts themselves because of something you've done (for
instance, if you visit a client's office and he or she trips on
the cord from your laptop).
What she changed. Luckily,
Price's office wasn't physically damaged in the accident,
so she didn't lose any important data. But the close call and
damage to other parts of her home led her to adopt some good
habits. She now backs up her data on rewritable CDs and keeps a
copy off-site, and she transfers all her data to her laptop so she
always has it with her. When she travels, she leaves her contact
information and a key to her home with a trusted friend. "I
also make sure I [put] all my current work files in a specific
place," she says, "so if I had an emergency in the house,
I'd be able to just grab everything I'm working
on."
Kanarek also suggests keeping a file of important
information-phone numbers, credit card numbers, etc.-that you can
quickly grab in case of an emergency. She also sends a backup Zip
disk to work with her husband so her key info is always safe.
You should also protect your data by using a UPS
(uninterruptible power supply) product in case of power surges or
blackouts, says Attard. "And if you're running a Web
site," she suggests, "keep a copy of it on-site if
someone else is hosting it. You never know when they're going
to have a problem."
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