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That'll Be Extra

Fees, fees and more fees--don't pay what you don't have to.
December 1, 2002

To attract more customers, travel companies have aggressively cut their rates. But what's not included in those prices? You'd be surprised. , a hospitality industry analyst for PKF Consulting in Atlanta, says companies used to think of extra fees as "found money," and were willing to waive them. "Now they're counting on them." Here's what you can expect-and avoid:

How to steer clear: Flaunt your frequent-flier status. Airline employees would sooner work the red-eye than lose you as a customer.

Christopher Elliott is a writer and commentator and the editor of