Sizable Returns
It doesn't matter how much money you have to begin with. These entrepreneurs prove even the smallest start-up can grow up to be big and strong.
URL:
http://www.entrepreneur.com/magazine/entrepreneursstartupsmagazine/2003/february/59172.html
It's happened to all of us. Sitting, standing or sleeping,
we've all had that epiphanic moment when a bright idea for a
great business becomes clear. But if you think it takes millions to
start a successful business, you're wrong. Each of the
following entrepreneurs started with relatively little money and
parlayed it into lucrative ventures, cutting corners whenever they
could along the way. Although times may have been tough working
with little capital, these entrepreneurs prove that although money
makes the world go round, you can't judge a business by the
size of its start-up.
MooRoo Handbags: Less Than
$40K
Talk about taking a dream and making it come true. After
stay-at-home mom Mary Norton dreamt about three handbags one night
during the summer of 1998, she recreated them the next day,
spending about $50 in materials. Norton then let her baby-sitter,
who happened to be a manager of a store in Charleston, South
Carolina, take the bags to see how they'd sell. At $40 each,
they were gone in 45 minutes. When people asked for the brand name,
the baby-sitter merged the nicknames of Norton's two children
and came up with MooRoo Handbags.
Norton never aspired to be an entrepreneur, but she continued
making bags on her dining room table and wholesaling to local
boutiques. To test the popularity of her bags with a larger
audience, she called the New York Chamber of Commerce and declared
innocently: "I heard y'all do trade shows and fashion
shows. I was interested in doing that." They directed her to
the Jacob K. Javitz Convention Center, from which she got the
number for a company putting on a show. Norton, who had no fashion
or trade show experience, learned about taking orders from a
retailer quickly. Not knowing she could ship ahead, she hauled 14
duffel bags filled with purses to the show. Though she may have
lacked trade-show savvy, Norton still walked away with $65,000 in
orders.
With proof of orders, Norton, 39, got a $20,000 line of credit
from a bank and invested, with her restaurateur husband, roughly
$20,000 to rent a warehouse and buy equipment. With a limited
budget, Norton recalls: "[We] bought discounted, damaged and
used office furniture. But we did buy a good copier, fax machine
and phone system. I knew they would be heavily relied on, so I
didn't skimp." She even saved on HR costs by hiring her
husband's head waitress, who now serves as the head of
production for MooRoo.
In February 2001, MooRoo opened its first store on South
Carolina's high-end King Street. In an agreement with the
landlord, Norton renovated the building for $50,000 and received a
favorable lease. Business was booming, with sales doubling each
year since 1998 and a 40 percent customer base increase each
season. Then September 11 hit. Orders dried up, and retailers grew
nervous--including Norton. The water coolers were gone, along with
some of the staff. But many employees stayed at half pay. After
Norton asked God for a sign as to whether she should continue with
the business, an article featuring MooRoo in People magazine
suddenly showed up, and more orders came flooding in.
With projected 2003 sales of more than $2 million, the purses
sell for $450 to $1,200 in boutiques worldwide and at El Portal,
Fred Segal, Henri Bendel, NeimanMarcus.com and Nordstrom. Norton
plans to open stores in New York City and Beverly Hills, and to add
products such as wallets, as well as licensing for other products.
But she's still not expanding some parts of her budget. She
feels an in-house marketing team of herself and one other employee
works best. "Being Southern, we have a softer touch. It's
more personal."
Huntington Beach, California, is a surfer's
paradise--unless, of course, the waves are flat. But what Tom Freas
and Paul Keyte did to pass the time between sets became their
full-time passion. Though Keyte had been flying gliders for 20
years, Freas started two years ago, interested in gliders made from
the high-density foam EPP (expanded polypropylene) that had
replaced the fragile bolsa wood the planes had originally been
constructed of. "It's such an adrenaline high," he
says, "like surfing or skateboarding."
Unlike the quality products the surf and skate industry offered,
however, the gliders on the market were terrible, in Freas and
Keyte's opinion. Employed at the same computer company, the two
started working on and selling built-from-scratch gliders after
hours, creating about five a day. But as their scratch builds
became popular locally, that number quickly grew to 20.
Freas and Keyte began scaling back their hours at the office and
investing more time in their passion. Freas, 31, and Keyte, 46,
received a $10,000 business line from Wells Fargo, and with $15,000
from Freas' credit card added to that, Wing Warrior took flight
in 2001. The partners bought a computer, an accounting package, a
cargo van, raw materials and a machine to cut wings.
| Money Matters |
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To keep overhead low, Freas and Keyte worked in their
four-bedroom house in Huntington Beach, where the garage was the
manufacturing department, the living room was for packing and
distribution, and the bedrooms doubled as offices. They enlisted
Bill Stembridge, a surf-industry entrepreneur, as a mentor.
"He understands the customer base, their buying
patterns," explains Freas. "His input is invaluable, and
it's free." Stembridge's friend Patrice Stark, a
product marketing strategist, is also helping Wing Warrior with
marketing and a formal business plan. And Freas, who majored in
accounting and computer information systems, frequently calls
former professors for free advice.
Wing Warrior's marketing efforts have also focused on
low-cost strategies, marketing mostly through its Web site and a
grassroots approach. Freas and Keyte attract new hobbyists with
their Wing Warrior Team, which comprises eight guys with superior
flying skills who travel to different California locales to, as
Freas puts it, "spread the love." Armed with literature,
catalogs and kits for sale, they head to popular flying or surf
spots and show off their moves, winning over new fans wanting to
try it.
Wing Warrior is looking to surfers as a promising demographic,
one that competitors haven't targeted. "We understand them
better," says Freas. Now that the company has cash flow,
they've stepped up the effort by advertising in surfing and
hobby magazines.
Retail store Hobby People placed Freas and Keyte's full line
of gliders on its shelves in October, extending Wing Warrior's
brand recognition beyond the beach and helping push projected 2003
sales to $1 million. The partners are also looking to open their
first store. Freas acknowledges that, despite the dangers of
starting a business with your credit card, it got them where they
are today.
Some people can't wait to get out of school, but Matthew
Pittinsky and Michael L. Chasen are doing everything they can to
get into schools. Leaving their jobs at KPMG Consulting in 1997,
Chasen, 31, and Pittinsky, 30, thought the Internet could enhance
education and wanted to create software to make that a reality.
With less than $5,000 from their own savings, they rented office
space and purchased office supplies for their e-education software
business, Washington, DC-based Blackboard Inc.
Within two months, Blackboard won a consulting contract to help
a group of colleges and universities build systems much like what
they were working to produce commercially. The company's office
space consisted of 750 square feet, with Staples furniture they
assembled themselves. A team of six consultants working for the
client sat in one room, while four product developers in another
room focused on building a prototype of the product Pittinsky and
Chasen had set out to create. Cramped conditions and payroll
periods where neither of them drew salaries constitute their
earliest start-up memories.
Although they invested many hours in the project, Pittinsky and
Chasen were consumed by the consulting contract and were never able
to build their own e-education software as they had originally
planned. As luck would have it, in June 1998, they found seven
undergraduates from Cornell University who had built a product much
like what they had envisioned.
Rather than try to beat them, however, Blackboard joined them by
merging operations. "Sometimes, you don't have to do
everything yourself," rationalizes Pittinsky. "Other
people have great ideas, and you can combine [efforts] to get there
that much quicker." The software product came to the market a
year later, much faster than if Blackboard had continued to develop
it inhouse.
Blackboard started growing quickly, and soon a cohort of 15
clients, including the University of Pittsburgh and Cornell
University, began to provide references to other institutions,
based on their satisfaction with the Blackboard e-Education
Enterprise Suite products.
In a cutthroat market with 15 competitors when Blackboard
entered the scene, there are now only three major players.
Blackboard is one of them, with 2,700 licensees. The roster is
diverse, with programs at institutions ranging from the Maricopa
community colleges to Georgetown and Princeton--all using the
software to build course Web sites, provide online student services
such as registering and paying bills, and facilitate e-commerce on
campus.
Now selling its products in 60 countries, Blackboard expects
2003 sales of more than $90 million and is currently building
operations in Asia, Europe and South America.
| Beating the Odds |
- Chris Irving left a director's job
with a media company and turned down a position with the family
business to start his graphic design firm, I THiNK Studios, in 2000 with $1,500 in
savings. In the beginning, however, his father warned him about
having a "pad" of capital that would last beyond the
30-day start-up phase he had allotted for. Irving countered,
"You know what? Sometimes you just have to jump."
Equipped with a computer and design software from his previous job,
Irving's money went toward rent, phone and Internet as he
started taking clients.
When the 30-day mark came and went, and
one of his clients hadn't yet paid, Irving realized his father
really did know best. Luckily, that client was Universal/MCA--he
was designing CD artwork for one of its artists--and they paid soon
after. With 2003 sales projections of $150,000, Irving, 27, has
added music video director to his roster of services and doubled
his profits each year. - When Scott Testa and Dave Christian
decided to jump ship from a software company and start their own
intranet business, they had only Benjamin to rely on--$100. All
they bought was a phone, but it was their phone list that got
things going. One contact from a Fortune 500 company offered them a
project--they were honest about their money situation, and soon a
$20,000 advance was on its way, allowing them to hire people and
buy computers and more phones. Even with 2003 projected sales of
$10 million, Testa, 36, can't forget the beginning. "We
worked in the basement of my house, and I had a basset hound who
used to howl. During conference calls, we'd put him in the car.
In the winter, we'd put him in the car with the heater on; in
the summer, the air conditioner." In six months, Mindbridge Software had closed half a
dozen Fortune 500 accounts, allowing them to get new office space
and, for the dog, peace of mind.
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