URL: http://www.entrepreneur.com/magazine/entrepreneur/2003/june/61964.html

Soft-Temps Worldwide, a Jensen Beach, Florida-based franchise founded in 1999, was built on the premise that you don't need an in-house tech team to run a computer services business. Soft-Temps franchisees locate and send out independent contractors on demand to handle software installation, training and Web design for small-business clients. Founder Steven Gauntt realized a basic knowledge of computers was enough to communicate with clients and find the right contractor for the job.