Clothes-Minded
Fed up with traditional outfits, one mom takes baby clothes to a whole new level.
URL:
http://www.entrepreneur.com/magazine/entrepreneur/2003/august/63374.html
What: A line of one-piece
baby clothing designed to look like multipiece outfits
Who: Jennifer Hughes of Liloebe
LLC
Where: Traverse City,
Michigan
When: Started in January
2002
Jennifer Hughes and her friends always loved the look of the
cute baby clothes they received at baby showers. But when it came
time to put the layers on-the shorts, the shirt and the
overshirt-it hit home to Hughes, 36, how inconvenient the baby
separates were. "I had tons of these outfits that were
completely impractical," she explains.
Hughes wondered why no one had thought of designing one-piece
outfits for babies and toddlers that just looked like they
were made up of two or three pieces. After all, a one-piece outfit
would be much easier to get on and off, and it wouldn't bunch
up as the baby moved.
After the birth of her second daughter, Hughes started seriously
researching what it would take to launch her line of baby clothes.
After coming up with the corporate name, Liloebe LLC (a combination
of her daughters' names, Lili and Phoebe), Hughes initially
focused on securing big corporate accounts. However, "They
wouldn't touch me with a 10-foot pole," she explains,
because her operation was so new. So Hughes went to Plan B and
embraced the boutique market, which fell head-over-heels in love
with her stylish, affordably priced (around $20 retail)
creations.
The most difficult part of her marketing, says Hughes, has been
explaining the product to customers. Because the outfits in her
Stylease line look like they're made up of separate pieces,
potential buyers have to actually touch her products to understand
why they're so special. Now Hughes is mounting a grass-roots
consumer marketing campaign. "That's the kind of
word-of-mouth that's going to grow this product," she
says. With 2003 sales projected into the six figures, word is
definitely getting out.
What: A trash disposal and
street maintenance service that employs people in the social
services network
Who: Chris Martin of CleanScapes
Inc.
Where: Seattle
When: Started in 1997
chris martin lived in an area surrounded by missions, homeless
shelters and trash-filled alleys in the Pioneer Square section of
Seattle. It was there that he got the inspiration for his business.
Martin, 36, wanted to start a service that would not only help
clean up the area, but also employ the very people who needed jobs
the most: clients in Seattle's social services network.
"We try to hire employees [who] are what people might
describe as marginally employable people, people who might not
otherwise have a job," says Martin. "It's pretty
rewarding when you take someone who has been on the streets or in a
drug-treatment program and they [come] to work every day, clean,
drug-free, confident about their place in the world and confident
in their jobs."
With $1,500 in start-up capital, Martin formed his business as a
for-profit enterprise. He based this decision on the advice of a
man who ran a Lutheran community center in the neighborhood.
"He said, 'You ought to be a for-profit company, because
when [your employees] go to apply for and work another job, it
would send a much stronger message,'" says Martin.
Armed with his good idea, Martin first had to sell it to local
private property owners in Seattle who expressed some interest in
his service. But Martin really lucked out when he contacted a
property owner who happened to own buildings on both sides of an
alley. He was the first to buy the CleanScapes service, and
additional clients soon followed suit. Today, CleanScapes has a
presence both in Seattle and San Francisco, with sales set to hit
$1.2 million this year.
What: A job search and
networking Web site for former employees of Arthur Andersen
Who: Jonathan Goldsmith,
founder of AndersenAlumni.net
Where: Chicago
When: April 2002
After getting laid off from accounting firm Arthur Andersen,
Jonathan Goldsmith was inspired to make a fresh start-not only for
himself, but also for his co-workers who had also lost their jobs.
"Andersen was such a family," explains Goldsmith, 29. So
he started his Web site, AndersenAlumni.net, a place where former
Andersen employees could network, post resumes and find new job
listings.
His sales are based on advertising, as Goldsmith didn't want
to charge the Andersen alums a membership fee. At first, people had
their doubts. "Everybody was telling me it was a stupid
idea," he says. But not charging membership actually helped
Goldsmith build a user base and attract advertisers. In fact, the
advertisers sought him out after they heard about the site via
word-of-mouth.
Now, with a user base of more than 6,000 Arthur Andersen alums
and sales expected to surpass $70,000 this year, Goldsmith is
looking to expand his business. He'd like to hire a staff
(he's currently a sole proprietor), seek out more advertisers,
and add new features and services for Andersen alums.
What: An Internet-based
travel agency
Who: Richard Bondurant of
Tahitian Travel Planners
Where: Atlanta
When: Started in 1999
How much: $3,800
When Richard Bondurant saw a breathtaking picture of Moorea,
French Poly-nesia, on the cover of a magazine in 1997, he knew he
had to go. After traveling to French Polynesia many times,
Bondurant, as a hobby, launched a Web site for those planning to
visit the islands. But when requests flooded in from people asking
him to help organize their travel plans, he left his Internet and
business development job at MCI.
Working out of his home as a sole proprietor, Bondurant
subcontracted extra work and designed his own Web site (www.gotahiti.com),
eliminating costly fees. With no advertising or marketing,
Bondurant gained clients through his policy of "efficiency,
service and knowledge of the destination."
Offering pre-designed itineraries and customized packages,
Tahitian Travel Planners has a loyal following: About 40 percent of
its bookings are repeat clients. Currently, Bondurant projects 2003
sales of $3 million. Now, with five employees, Bondurant's
commitment to service and knowledge has him and his staff visiting
French Polynesia often to keep tabs on hotels, restaurants and
activities and maintaining relationships that let his business
offer the best vacation packages.
While Bondurant remains lean operationally, he's rich in
experience: "I was looking for a stronger quality of life, and
I've achieved that. I can't imagine being more
fortunate."
- April Y. Pennington
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