Where's the Love?
You've lost that lovin' feeling for your business—but don't let it slip away. It's time to rekindle your passion and renew your commitment as an entrepreneur.
URL:
http://www.entrepreneur.com/magazine/entrepreneur/2003/october/64472.html
You remember your startup days fondly. The excitement you had
for your new company bubbled over into every aspect of your life.
You designed, sold, marketed and managed with a fervor that lit up
your very soul. To say you were passionate about your journey into
the world of entrepreneurship would be an understatement.
But now, without even realizing it, you've lost that glint
in your eye. The sparkle for creating something new has given way
to deadlines, staffing issues, the search for capital, trying economic times, and any
number of business woes. You find yourself moving in "have
to" mode: I have to sign this contract. I have to hire this
person. I have to go to work today.
As The Righteous Brothers would say, "You've lost that
loving feeling." But before you hang up your entrepreneurial
hat, listen to what a few been-there, done-that entrepreneurs have
to say about rediscovering the passion. For one entrepreneur, it
meant getting back to the daily trenches. For another, losing that
entrepreneurial twinkle motivated her to start her next business.
And for yet another, it meant buckling down during tough times and
finding new sources of inspiration. Each journey is unique, but
they all share one common thread: These business owners rode out
the ebb and flow of passion for their businesses and made it to the
other side, and—dare we say it—they got that loving
feeling back.
Coming Back With a Vengeance
Yan Skwara went back to the trenches to regain his passion for
Soccer
Development of America (SDA). Founded in 1997, the company
sells soccer equipment, develops and manages professional and youth
soccer in the United States and abroad, and publishes a soccer
magazine called 90:00 Minutes. Skwara, 38, was excited about the
endeavor until about the third year, when, he says, "we got a
little overextended as a company—we needed to meet a cash
call." He hooked up with an investor, who eventually took a
controlling interest in the company.
With a new management team at the helm, Skwara found himself
losing the passion he'd had for the business. "When
it's not fun, it's almost not worth showing up," he
says. In September 2000, he resigned as president and CEO, though
he remained a shareholder in the San Diego company.
After about six months, the new management left, and SDA was in
bad shape. As founder and shareholder, Skwara felt compelled to go
back and pump some new juice into the faltering company. "I
got the original management team back together," he says.
"We went all the way back to the one-yard line." That
meant revamping the business model to focus on the magazine and
giving up the company's interest in one of the professional
soccer teams it managed. Skwara regained the controlling interest
in the company, which now has $1.8 million in annual estimated
sales, and applied some of the lessons he'd learned during his
time away from the business.
Skwara spent time evaluating what the company had originally
done well and what needed improvement. To keep the passion fires
burning, he intends to watch the changing needs of his business
closely—and not to let any one aspect overwhelm the core of
the venture. "We were going way too fast," he says.
"Now we're more conservative." It was even more than
passion that motivated Skwara to go back to his business:
"It's about passion, pride and loyalty to what you
started."
Losing that spark for your business doesn't happen overnight
or because of a single event, say experts. It happens as a business
owner slowly starts to focus on things other than the core of the
business. "It's easy to let external situations take your
attention away from what you were there to do to begin with,"
says Richard Chang, the author of The Passion Plan and The Passion Plan at Work.
The key to keeping that focus for the long haul is to put a bit
of your core passion into it every day. "People get so caught
up [in] other situations that they never tap into that energy
anytime during their day," says Chang. If your passion is
design, for example, spend 20 minutes a day with the design team
talking about new directions in which you might take your product.
Passion-building activities are vital—vital enough to
literally plot them into your calendar.
Do things that tie into your core passion—easy enough,
right? Not as easy as you might think if you've lost touch with
what your core passion is. "Ask yourself 'What am I
passionate about?'" says Mark Albion, the author of
Making a Life, Making a Living.
"It's usually not what you think." You may think you
love the boats in your boat store, for example, but you may
actually be passionate about working with the public. You really
love sales—not sails.
If you're not sure what your core passion is, call in the
cavalry. A good outside perspective can give you insight into not
only what your true passions are, but also how to find new areas
that spark your interest. Enlist close friends, family or
colleagues who know you well to help you discover what you really
love to do, advises Chang. "Don't ask them to figure out
what your passion is," he says. "Ask them to talk about
situations where they've seen you the most engaged, the most
enthralled, the most excited." This will give you an idea of
what the situations have in common.
| Hand It Off |
| In all the "keep passion
in your business" advice, one point always seems to ring loud
and clear: Entrepreneurs have to delegate some of the boring
day-to-day tasks to keep their focus on their core passion-whether
it's making widgets, serving customers or planning strategy.
And while delegation is part of it, experts say it's not all.
According to Richard Chang, the author of The Passion
Plan, one interesting way to delegate duties is to treat it
like coaching. "Rather than doing the work you would
ultimately be delegating, position yourself [to] be the coach to
other people who are doing that work, so you stay involved in
it." If you're passionate about your clothing business, for
example, you can tap into your passion by teaching and coaching
your employees about fashion and design. That way, they're
competent to take over some of those important duties, and
you're still learning, teaching and growing-and still engaging
your passion. |
Not only can other people help you realize your passion, but
they can also inject a fresh perspective into the situation.
Friends, colleagues and especially other entrepreneurs can remind
you that, as challenging as losing your passion can be, you're
not the only one who's struggled through it. Doug Canning,
co-founder of Dirtbag Clothing Inc. in San Francisco, found a
comrade in underwear designer Nick Graham, founder of Joe
Boxer.
Canning, 32, manufactures Dirtbag streetwear with partners John
Alves, 30, and Doug Whitsitt, 36. The partners founded the company
part time in 1996 with a couple of cool designs, but the business
really took off in 2000 when they found an investor. With that
promised financial security, Canning quit his job to devote himself
to Dirtbag full time. When the investor didn't come through
with all the cash he'd promised, he left Canning, Alves and
Whitsitt in a serious dilemma. "It was a huge setback,"
says Canning. "We were in the middle of planning new products,
and we didn't have any money."
The situation certainly dealt a blow to their enthusiasm for the
business, says Canning. They had to take serious inventory of their
company and their mission to regain that passion—and, in the
meantime, they had to be really creative with their marketing and
growth strategies.
Enter Graham. Searching for expert advice, Canning e-mailed the
Joe Boxer founder. And Graham, who had seen a banner advertising
Dirtbag on the side of a San Francisco building, responded. "I
asked him all kinds of questions [about his success]," says
Canning. "I knew we had a good, solid brand, concept and
foundation, and [Graham] basically just reinforced it and said,
'You have a lot of potential here; just keep at it. Don't
give up.'" Graham also told the entrepreneurs of trials
he'd overcome in his own business.
Canning, whose company expects $550,000 in sales this year,
projects $1.6 million in sales in 2004 due to a newly signed
distribution deal. Canning gleaned all the knowledge he could about
staying in the game, staying focused and holding on to his passion.
What was one of the most important lessons he took away from the
whole experience? Says Canning: "Never think you can do
everything on your own."
| Burned Out? |
Definitive signs you've
lost your passion for your business:
- Getting up to go to work in the morning is tantamount to
climbing Mount Everest.
- An employee asks you where the stapler is, and you launch into
a 25-minute diatribe on how staplers don't matter, paper
doesn't matter, telephones don't matter and computers
don't matter, because it's all meaningless anyway.
- Those infomercials promising "$1 million in three
weeks" start to sound attractive.
- You'd rather watch I Love Lucy reruns on your sofa,
in your pajamas, while eating a super-size bag of cheese puffs than
interact with clients. (Note: This is only a bad thing if combined
with two or more of the other signs.)
- "Free Bagel Friday," "Bring Your Pet to Work
Day," "Foosball Lunch Hour" and all your other fun
employee activities start to feel like regular, boring days.
- You can't remember the last time you said, "I love my
business."
- You start to envy that kid at the Starbucks counter because she
doesn't have to worry about tax laws, investor meetings or
building codes.
- You used to dream about being on the cover of
Entrepreneur; now you dream about being on the cover of
Sleep Digest.
- You feel the same way you did back when you used to work for
someone else—you constantly hear "Work sucks—I
quit!" echoing in your brain.
|
It's that kind of self-examination that can really help you
find your passion. Chang suggests another way. He notes that there
are two types of passion: content-based passion and context-based
passion. And ideally, you want to incorporate both types into your
life. Content-based passion involves a specific subject or action;
for instance, a person might be passionate about tennis and start a
tennis-themed business. Context-based passion, on the other hand,
is focused more on actions and experiences—you get your
passion from competition or learning or teaching.
Albion, for example, remembers starting a pet-food company with
a friend, where the two partners spent countless hours together
designing their business
plan, building their customer base and focusing their
products—and having a great time in the process. But after
growing the company a bit, Albion's partner decided to bow out.
And when Albion went looking for growth capital, he
realized he'd lost his drive for the venture. Why?
"Because my big passion was [working] with [my partner],"
he says. "The business gave us an excuse to spend a lot of
time together." When his friend disappeared, so did
Albion's passion for the pet-food business.
Chang calls people who are adept at the passion game
"passioneers"—people who blend content-based
passion and context-based passion into their everyday tasks.
"If you're an athlete, what drives you contextually is the
learning, training and competing. The content is the sport you
compete in," he says.
The key is not only rediscovering what you love to do, but also
realizing that your core passion and values may change over time.
What you were passionate about when you first started your endeavor
can greatly shift 15 years into the venture. It's part of an
ebb and flow cycle that is common in all areas of life.
Marley Majcher found her passion changing in 1998 after she had
run her Los Angeles-area restaurant for six years. Though she still
loved working with food, she found running the restaurant
day-to-day monotonous. Majcher, 33, craved a new challenge.
After a skiing accident forced her to take some time off,
Majcher came to a conclusion: She likened running a restaurant to
putting on the same play every night. "I realized finally that
what I wanted was maybe not the [same] performance every night of
the week, but a different play every month of the year
[instead]," says Majcher.
So she bowed out of the restaurant gig and turned her attention
to a catering business. And in the spirit of new challenges,
Majcher turned the catering business into a full-fledged
event-planning company called The Party
Goddess! Inc. And with sales now at $1.2 million, she combines
her passion for food with the variety she craves. "I was not
good at the day-to-day repetitive [restaurant atmosphere],"
she says. Now she can plan a Tuscan fantasy one day and a night of
Hollywood glamour the next. Talk about keeping those passion fires
burning.
The Winds of Change
As all these entrepreneurs have found, change can bring with it
a harvest of new beginnings and can inspire you to take your
company in an entirely new direction. "What you're doing
in life needs to align [with] your big purpose," says Chang.
"And over time, that big purpose changes."
But losing that twinkle in your eye—that passion for
entrepreneurship—doesn't have to mean the death knell for
your business. Perhaps it only means it's time for a new
direction.
Nichole L. Torres covers start-up issues as a staff writer
for Entrepreneur and claims her true passions are
margaritas, Pride and Prejudice and the Anaheim
Angels.
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